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Rank
60th
Out of 415

Sheraton Chicago

Average Price: $283  
 
Hotel Class:
301 East North Water Street
Chicago, 60611 View map  
4-Star Hotel Rank: 28 of 39
Average review rating: 3.65
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Terrible
Appears in 45 comments. 
The following words were used in comments with Terrible:
arrival (3)   condition (3)   dirty (3)   experience (3)   food (5)   hotel (9)   large (4)   lobby (3)   location (3)   not (8)   old (2)   order (2)   park (2)   room (15)   service (8)   shower (3)   smell (4)   sound (2)   staff (2)   tasteful (3)    
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1. its terrible.
"worst hotel I have stayed in!! " Read full review on TripAdvisor   4/27/2012 Vote      
2. First room I go into smelled terribly of smoke.
"Two stays, multiple issues... better alternatives " Read full review on TripAdvisor   4/13/2012 Vote      
3. The food is terrible, and each time it came up ice cold, or items were missing that were ordered and charged for.
"NEVER Going back! " Read full review on TripAdvisor   11/3/2011 Vote      
4. Whereas the lobby, location and rooms are great, the hotel is terribly understaffed for the very large amount of guests they have.
"Horribly understaffed, unhappy staff... " Read full review on TripAdvisor   10/16/2011 Vote      
5. Overall, I was terribly regettful that we did not stay somewhere else.
"For better value and service...stay somewhere else. " Read full review on TripAdvisor   6/27/2011 Vote      
6. Single, freestanding wallmount sink without vanity and TERRIBLE yellowish lighting made it difficult to do hair and apply makeup.
"For better value and service...stay somewhere else. " Read full review on TripAdvisor   6/27/2011 Vote      
7. I was here for a convention and had a terrible experience upon arrival.
"Major dissapointment in the Starwood brand. " Read full review on TripAdvisor   5/7/2011 Vote      
8. I tried to order room service which besides tasting terrible, the staff member was extremely rude, and when I asked for an extra bowl they told me it would take over 30 minutes to receive a bowl.
"Bad experience " Read full review on TripAdvisor   4/16/2011 Vote      
9. Pros:-Walking distance to Movies, Bowling, Parks, just across from NBC and nearby a grocery store; a pretty convenient location-Reservations said check-in was a 3pm, but checked me in anyway when I arrived much earlier at noon-Large hotel, so probably always vacancy-Large, nice lobby area with plenty of seating-Restaurants had potential, but I didn't try them-Bed and bedding was a B+-Convenient and affordable for work travelCons:-Once upstairs out of lobby, halls and rooms really need a remodel-terrible sounding and slow plumbing - both toilet and shower-Even worse sounding plumbing when the neighbor flushes-Shower poured out of tub spout and hardly out shower head-Wallpaper peeling and vents rusted-When I arrived, neighbor had old room service outside of their room in hall.
"Decent location but that's about it " Read full review on TripAdvisor   3/21/2011 Vote      
10. terrible, slow service and not with the program.
"Disappointing " Read full review on TripAdvisor   7/28/2010 Vote      
   
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