6. The ugly: Hair on the ceiling of the bathroom, unknown stains on the bedding, poor soundproofing and old doors that slam constantly as people move in and out of rooms, housekeeping staff who loudly knock at 10:30 am on every door on the floor to make sure people are checking out at 11:00 giving no consideration to quiet for those who are not, 30 minutes promised by in-room dining = 65 minutes and cold.