Sheraton Chicago, Chicago, Complaint

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Rank

60th

Out of 415

Sheraton Chicago	Average Price: $283 Check Rates

Hotel Class:

301 East North Water Street

Chicago, 60611 View map

4-Star Hotel Rank: 28 of 39
Average review rating: 3.65

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 126 comments.

The following words were used in comments with Complaint:
bathroom (7) bed (6) biggest (5) charged (6) clean (9) complaints (126) few (6) great (7) hotel (29) lobby (5) never (5) not (13) noticeable (4) park (4) pool (4) room (25) service (14) staff (6) towel (4) useful (8)

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1. My only complaint was the internet service.

"A Pleasant Experience " Read full review on TripAdvisor 5/15/2012 Vote

2. No complaints at all and would definitely stay at this property again if the opportunity presented itself.

"Business trip became a pleasure " Read full review on TripAdvisor 4/28/2012 Vote

3. The only complaint was someone's room service tray was sitting by our door when we got there and was still there when we checked out 2 days later.

"Nice Rooms " Read full review on TripAdvisor 4/11/2012 Vote

4. Only complaint was the bathroom - bedding was plush and temperature easy to control.

"Good location " Read full review on TripAdvisor 4/5/2012 Vote

5. Really have no complaint from this hotel.

"February in Chicago " Read full review on TripAdvisor 2/10/2012 Vote

6. Not a single complaint.

"34th Floor: Upriver view of Trump Tower.....Excellent Location " Read full review on TripAdvisor 2/2/2012 Vote

7. Does anyone ever clean the room? what exactly is cleaned after a guest left and another is presented to the rooms? Fortunately, the cleaning crew responded to the complaint and quickly act to solve the problem.

"dirty tired and stained " Read full review on TripAdvisor 1/8/2012 Vote

8. complaints-charges for everything.

"Some Good, Some Not " Read full review on TripAdvisor 1/3/2012 Vote

9. I do think there could be a slight upgrade to some of the tiling and such in a few of the bathrooms, but other than that, I have no complaints.

"It always feels like coming back home... " Read full review on TripAdvisor 11/8/2011 Vote

10. No complaints, but it wouldn't be my top choice for hotels in Chicago.

"Comfortable, but not top tier " Read full review on TripAdvisor 11/7/2011 Vote