Sheraton Chicago, Chicago, Problem

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Rank

60th

Out of 415

Sheraton Chicago	Average Price: $283 Check Rates

Hotel Class:

301 East North Water Street

Chicago, 60611 View map

4-Star Hotel Rank: 28 of 39
Average review rating: 3.65

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (10) avoid (21) awful (12) bad (62) big deal (14) broken (14) chipped (11) complain (35) complaint (36) cramped (14) dated (39) difficult (19) dirty (48) disappoint (67) downside (9) expensive (83) filthy (9) frustrated (8) gross (10) hard (33) horrible (15) inconvenient (10) issue (55) lack (16) loud (14) mold (16) negative (25) noise (22) noisy (11) outdated (29) outrageous (8) overpriced (20) peeling (10) poor (27) pricey (24) problem (76) ridiculous (9) rock (8) rude (24) shabby (9) shock (8) slow (30) smell (33) terrible (14) tiny (11) uncomfortable (9) unfortunate (13) worn (26) worst (10) wrong (20)

Problem

Appears in 171 comments.

The following words were used in comments with Problem:
bags (8) cares (10) charged (9) clean (6) desk (6) good (6) guest (12) hotel (38) management (8) most (6) never (8) nice (11) night (8) not (30) park (16) poor (7) responsive (6) room (57) service (11) staff (25)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However, you can always tell how well run a place is by how the management empowers the staff to resolve problems on the spot.

"Another Convention.....sigh! " Read full review on TripAdvisor 5/3/2012 Vote

2. It took the desk clerk about 10 minutes to fix the problem.

"Nice hotel, up until I looked at my bill " Read full review on TripAdvisor 4/25/2012 Vote

3. Room was nice, bathroom needed some remodeling, My problem was when I reviewed my bill upon checkout.

"Nice hotel, up until I looked at my bill " Read full review on TripAdvisor 4/25/2012 Vote

4. Public transportation is not a problem.

"A Weekend to Remember " Read full review on TripAdvisor 4/19/2012 Vote

5. With both of us having back problems, we are always leery of how we will feel after sleeping in an unfamiliar location.

"A Weekend to Remember " Read full review on TripAdvisor 4/19/2012 Vote

6. Cleanliness also seems to be a problem.

"This property is rough around the edges " Read full review on TripAdvisor 3/18/2012 Vote

7. I did let a woman on the reception desk know about the second mold problem upon check out, however.

"This property is rough around the edges " Read full review on TripAdvisor 3/18/2012 Vote

8. The first guestroom that I was put in had a bad black mold problem in addition to it being in a state of disrepair.

"This property is rough around the edges " Read full review on TripAdvisor 3/18/2012 Vote

9. We were hoping we wouldn't have a problem with the room.

"Wonderful " Read full review on TripAdvisor 3/15/2012 Vote

10. I always have problems when I stay here.

"I really want to like this hotel " Read full review on TripAdvisor 3/11/2012 Vote