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Rank
60th
Out of 415

Sheraton Chicago

Average Price: $283  
 
Hotel Class:
301 East North Water Street
Chicago, 60611 View map  
4-Star Hotel Rank: 28 of 39
Average review rating: 3.65
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 19 comments. 
The following words were used in comments with Frustrated:
$ (4)   arrival (3)   bed (2)   charged (2)   cost (2)   deal (2)   expectation (2)   facilities (2)   great (2)   heating (2)   hotel (5)   internet (3)   nice (2)   not (4)   reservation (4)   room (6)   staff (2)   thought (2)   useful (2)   workout (2)    
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1. Just plain frustrating.
"For Business Travelers: Be Wary " Read full review on TripAdvisor   3/29/2012 Vote      
2. One of the things that can be frustrating about attending a conference is that you don't get to choose the hotel.
"Great service-oriented hotel, friendly staff " Read full review on TripAdvisor   11/10/2011 Vote      
3. When wanting to check tour times and set our schedule for the day it did become a bit frustrating.
"Great Location and Service " Read full review on TripAdvisor   8/31/2011 Vote      
4. She was anchored to the idea that we could only have one room and as we got visibly frustrated her colleague, who was standing beside her, took charge of the situation and eventually checked into two rooms.
"Good location, rude front desk people, overall pretty average " Read full review on TripAdvisor   7/29/2011 Vote      
5. A walk in reservation ended up being really frustrating and us having to actually call on the phone to make the reservation, in front of the front desk rep.
"Not really worth it " Read full review on TripAdvisor   5/9/2011 Vote      
6. I am frustrated by the fact that the internet costs about $15 a day and if you want to use the workout facilities you have to pay $12 a day.
"The people are amazing, so it helps to ease the blow when you're charged extra for everything. " Read full review on TripAdvisor   10/1/2010 Vote      
7. I am frustrated by the fact that the internet costs about $15 a day and if you want to use the workout facilities you have to pay $12 a day.
"The people are amazing, so it helps to ease the blow when you're charged extra for everything. " Read full review on TripAdvisor   10/1/2010 Vote      
8. Still charging for internet access, that is frustrating when it's free at competitors.
Read full review on MyTravelGuide   4/8/2009 Vote      
9. After a long and frustrating day that ended up with us still in Chicago, arriving at the Sheraton was a joy.
"Above and beyond customer service " Read full review on TripAdvisor   7/20/2007 Vote      
10. Very nice staff, but very frustrating to not receive the room we were told we would get by Sheraton.
Read full review on MyTravelGuide   2/9/2006 Vote      
   
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