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Rank
60th
Out of 415

Sheraton Chicago

Average Price: $283  
 
Hotel Class:
301 East North Water Street
Chicago, 60611 View map  
4-Star Hotel Rank: 28 of 39
Average review rating: 3.65
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 107 comments. 
The following words were used in comments with Smell:
bad (11)   bathroom (13)   bed (10)   change (5)   clean (8)   dirty (5)   floor (9)   hallway (6)   hotel (7)   liked (36)   lobby (8)   mold (5)   night (5)   not (14)   park (4)   pool (4)   room (86)   smoke (56)   staff (6)   walking (5)    
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1. First room I go into smelled terribly of smoke.
"Two stays, multiple issues... better alternatives " Read full review on TripAdvisor   4/13/2012 Vote      
2. The bathroom smelled like urine and I didn't want to shower in there because I didn't know it it was clean.
"Dirty bed skirts and bathroom " Read full review on TripAdvisor   3/31/2012 Vote      
3. I had a corner room that was smaller than most, which wouldn't have bothered me but a light bulb was out, the furniture was dingy and when I opened the mini-fridge it smelled like something died in there.
"Dingy rooms and Fitness Club; Restaurant service horrible; Housekeeping minimal " Read full review on TripAdvisor   2/9/2012 Vote      
4. soon enough while unpacking the source of the smell was uncovered.
"dirty tired and stained " Read full review on TripAdvisor   1/8/2012 Vote      
5. On top of it all, there was an acrid smell in the room.
"dirty tired and stained " Read full review on TripAdvisor   1/8/2012 Vote      
6. FIrst thing in the morning I called the front desk and asked to be moved and by later in the afternoon I was in a new room and had no problems with the smell.
"Wonderful, accomodating hotel " Read full review on TripAdvisor   12/12/2011 Vote      
7. Overall, my room has been clean, quiet and now smells fine.
"Wonderful, accomodating hotel " Read full review on TripAdvisor   12/12/2011 Vote      
8. When i went to my room I thought I smelled smoke, so I called the front desk and they suggested an ionizer be sent up to clear the air.
"Wonderful, accomodating hotel " Read full review on TripAdvisor   12/12/2011 Vote      
9. Later that evening it was back, smelling again, but I was tired, so I stuck it out for the night.
"Wonderful, accomodating hotel " Read full review on TripAdvisor   12/12/2011 Vote      
10. When we walked into the room, it smelled like smoky bar.
"What ever happened to pleasant customer service, at least a smile? " Read full review on TripAdvisor   12/9/2011 Vote      
   
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