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Rank
60th
Out of 415

Sheraton Chicago

Average Price: $283  
 
Hotel Class:
301 East North Water Street
Chicago, 60611 View map  
4-Star Hotel Rank: 28 of 39
Average review rating: 3.65
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 46 comments. 
The following words were used in comments with Broken:
bar (4)   bathroom (3)   bed (6)   garage (3)   heating (4)   hotel (4)   ice (5)   maintenance (9)   need (3)   not (19)   park (8)   phone (3)   price (2)   room (19)   shower (6)   staff (5)   temperature (7)   toilets (4)   useful (2)   valet (2)    
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1. The tiles in the bathroom floor were cracked, the shower curtain was stained yellow and the towel rack was halfway broken.
"It was Okay. " Read full review on TripAdvisor   10/25/2011 Vote      
2. But later in the night the engineer came and said its broken and he cant do anything right now.
"Not worth the money " Read full review on TripAdvisor   9/10/2011 Vote      
3. It had a few issues (room not ready at check-in time, dresser door broken) but everything was remedied quickly and with a pleasant smile.
"Perfect location to explore Chicago " Read full review on TripAdvisor   6/24/2011 Vote      
4. One of the phones in the room was broken so they would tske care of this too.
"Major dissapointment in the Starwood brand. " Read full review on TripAdvisor   5/7/2011 Vote      
5. There was a mirror in my room that was broken, and the other furniture and finishings in the room were worn and not as nice as I would have expected for the price.
"Disappointing " Read full review on TripAdvisor   11/7/2010 Vote      
6. There was a mirror in my room that was broken, and the other furniture and finishings in the room were worn and not as nice as I would have expected for the price.
"Disappointing " Read full review on TripAdvisor   11/7/2010 Vote      
7. After several calls, they sent up another lamp (broken switch, could only be operated by removing it from the socket.
"Rooms are Terrible " Read full review on TripAdvisor   10/25/2010 Vote      
8. - None of the printers in the business area works; one of the two is even physically visibly broken, and nobody cares.
"Mediocre " Read full review on TripAdvisor   6/26/2010 Vote      
9. They are certainly not the slab of concrete we've found in many hotels but neither are they the broken down, sagging in the middle beds one might find in a super cheap hotel.
"Very nice hotel & staff - fabulous location! " Read full review on TripAdvisor   8/23/2009 Vote      
10. The drain in our bathroom sink was broken and stuck shut.
"Stay somewhere else. " Read full review on TripAdvisor   7/12/2009 Vote      
   
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