Sheraton Chicago, Chicago, Lack

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Rank

60th

Out of 415

Sheraton Chicago	Average Price: $283 Check Rates

Hotel Class:

301 East North Water Street

Chicago, 60611 View map

4-Star Hotel Rank: 28 of 39
Average review rating: 3.65

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (65) , MyTravelGuide (3074) , Travelocity (25) , TripAdvisor (994) , YahooTravel (43)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Lack	Appears in 69 comments.

The following words were used in comments with Lack:
bathroom (6) cleanliness (4) great (4) hot (4) hotel (20) huge (4) internet (4) lacking (71) liked (6) location (6) never (3) not (5) park (6) pool (3) room (21) service (22) small (8) staff (4) tub (5) useful (5)

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1. Rooms are ok, but the fees and lack of that 'extra' hospitality I've grown used to at Hilton hotels was definitely lacking.

"Underwhelming " Read full review on TripAdvisor 5/3/2012 Vote

2. Apathetic staff and lack of any level of service was disappointing.

"Disappointing " Read full review on TripAdvisor 2/20/2012 Vote

3. - the only negative in my opinion is the lack of a hot tub/whirlpool.

"Great place to stay in downtown Chicago " Read full review on TripAdvisor 1/5/2012 Vote

4. Unfortunately the rooms are cheap and shabby looking, lacks flair without a hint of luxury, reminiscent of those in the 1980s.

"Poorly lit rooms " Read full review on TripAdvisor 11/10/2011 Vote

5. The service is solid and it is a large, grand hotel, but there is something lacking.

"Comfortable, but not top tier " Read full review on TripAdvisor 11/7/2011 Vote

6. Not much to offer at the hotel itself besides an extremely expensive steakhouse and a bar that lacked luster.

"Expensive, but nice. " Read full review on TripAdvisor 10/24/2011 Vote

7. My kids were disappointed with the size of the pool and the lack of a hot tub.

"Very good hotel for family vacation " Read full review on TripAdvisor 9/12/2011 Vote

8. Our only complaint was the lack of hand-dipped ice cream places without a major walk after a long day.

"Great Hotel " Read full review on TripAdvisor 8/12/2011 Vote

9. The lack of maintenance is particularly noticeable in the bathroom (tub, tile, and wallpaper).

"Dirty Little Secret " Read full review on TripAdvisor 6/29/2011 Vote

10. lacked in-room free internet with Vegas prices of $12 per 24 hours which was not nice for a business trip requiring lots of emailing and etc.

"Spacious, quiet, big water views, convenient to conventions at Navy Pier " Read full review on TripAdvisor 1/17/2011 Vote