Westin Chicago, Chicago, Terrible

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Rank

30th

Out of 415

Westin Chicago	Average Price: $324 Check Rates

Hotel Class:

320 North Dearborn Avenue

Chicago, 60610 View map

4-Star Hotel Rank: 13 of 39
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (641) , Travelocity (5) , TripAdvisor (550) , YahooTravel (45)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit high (3) annoy (6) avoid (4) bad (18) badly (2) big deal (5) broken (5) complain (9) complaint (17) difficult (13) dirty (3) disappoint (32) downside (8) expensive (38) frustrated (4) hard (17) hassle (3) horrible (3) inconvenient (4) irritate (3) issue (21) lack (6) loud (5) mess (3) negative (13) noise (25) noisy (6) outdated (4) outrageous (2) overbook (5) overcharged (2) overpriced (2) poor (10) poorly (3) pricey (12) problem (31) ridiculous (7) rock (4) rude (7) shock (3) slow (11) smell (10) stain (2) tear (2) terrible (13) unfortunate (7) unfriendly (2) worn (4) worst (6) wrong (6)

Terrible

Appears in 19 comments.

The following words were used in comments with Terrible:
busy (2) cares (2) concierge (2) desk (2) experience (2) good (2) helpful (3) hotel (5) not (4) room (3) service (4) water (2) well (2)

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1. A truly terrible experienceCannot.

"Bad experience in a probably-good hotel " Read full review on TripAdvisor 4/26/2012 Vote

2. Though it was quiet, the bed and pillows were terrible, really unexpected from a Westin hotel and unfortunate.

"Nice hotel on the skirts of the main shopping areas " Read full review on TripAdvisor 10/22/2011 Vote

3. Don't order the sushi, it's not terrible but it's not good.

"Nice hotel on the skirts of the main shopping areas " Read full review on TripAdvisor 10/22/2011 Vote

4. But the service has been terrible.

"Good location, poor service " Read full review on TripAdvisor 10/19/2011 Vote

5. The housekeeping was very friendly and helpful as well as the front desk but the concierge service was terrible; they were not helpful, too busy and unfriendly.

"It was just okay " Read full review on TripAdvisor 7/18/2011 Vote

6. Chicago is a foodie's heaven, but the Atwood Cafe that the concierge helped us get a reservation at, was terrible.

"Good location for Neocon but small rooms " Read full review on TripAdvisor 6/27/2010 Vote

7. We ate at the lounge and the food was good, but the service was terrible.

"Lobby/Exterior Very Nice, Beds not heavenly at all " Read full review on TripAdvisor 1/31/2010 Vote

8. The smell was absolutely terrible.

"Nice hotel " Read full review on TripAdvisor 8/8/2009 Vote

9. My only real complaint is that it took a terribly long time and tremendous amount of wasted water to get hot water from the taps.

"Very Good " Read full review on TripAdvisor 9/1/2008 Vote

10. For the following two days endured terrible service and were happy to leave.

"Will not return " Read full review on TripAdvisor 7/11/2008 Vote