Westin Chicago, Chicago, Rude

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Rank

30th

Out of 415

Westin Chicago	Average Price: $324 Check Rates

Hotel Class:

320 North Dearborn Avenue

Chicago, 60610 View map

4-Star Hotel Rank: 13 of 39
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (641) , Travelocity (5) , TripAdvisor (550) , YahooTravel (45)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit high (3) annoy (6) avoid (4) bad (18) badly (2) big deal (5) broken (5) complain (9) complaint (17) difficult (13) dirty (3) disappoint (32) downside (8) expensive (38) frustrated (4) hard (17) hassle (3) horrible (3) inconvenient (4) irritate (3) issue (21) lack (6) loud (5) mess (3) negative (13) noise (25) noisy (6) outdated (4) outrageous (2) overbook (5) overcharged (2) overpriced (2) poor (10) poorly (3) pricey (12) problem (31) ridiculous (7) rock (4) rude (7) shock (3) slow (11) smell (10) stain (2) tear (2) terrible (13) unfortunate (7) unfriendly (2) worn (4) worst (6) wrong (6)

Rude	Appears in 27 comments.

The following words were used in comments with Rude:
$ (2) accommodating (2) attitude (2) bartender (3) carpet (2) charged (5) cold (2) great (4) helpful (3) liked (2) lobby (3) management (4) negative (2) night (2) normal (2) not (13) park (5) room (8) staff (9) view (2)

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1. The receptionist which I spoked with was plain rude, she eventually told me 'you're not here, let it go' and hanged up on me.

"My worst hotel experience " Read full review on TripAdvisor 7/23/2011 Vote

2. Check-in staff mostly disinterested but not at all rude.

"Loved the location " Read full review on TripAdvisor 10/19/2010 Vote

3. , service was not good: the so called 'manager' was very rude, when i asked to extend my stay, explaining my circumstances that i came from rome italy to spend a wknd in chicago with my sister, she was not at all accomodating, and didnt even check my room number or look into the computer or take my name to see if she could help us.

"not impressed " Read full review on TripAdvisor 7/20/2010 Vote

4. As a note, if you like a little attitude, go to Dick's last resort across the street, the staff there are rude and they do it on purpose so if you like a little rudeness/attitude, that is the place for you, I went, great view of the river, great drinks and you can give it back to them and it only feeds the fire more.

"Chi-town " Read full review on TripAdvisor 8/17/2009 Vote

5. I booked through the ABA's travel people and was supposed to have a 'Deluxe' river view room, but when I called to confirm, the reservations lady was beyond rude and told me I was only booked for a standard room and there was nothing she could do for me.

"Just "ok" hotel but convenient to great food! " Read full review on TripAdvisor 8/10/2009 Vote

6. We had prepaid online and she did not say anything about charging the card so my sister then got a little rude and asked why the card was even charged.

"Nice hotel but has a few issues.. " Read full review on TripAdvisor 7/24/2009 Vote

7. the manager was just rude and did not accommodate to us at all.

Read full review on MyTravelGuide 4/23/2008 Vote

8. the manager was just rude and did not accommodate to us at all.

Read full review on MyTravelGuide 4/23/2008 Vote

9. The manager was rude.

Read full review on MyTravelGuide 4/23/2008 Vote

10. People in charge of parking were very rude.

Read full review on MyTravelGuide 10/4/2007 Vote