Westin Chicago, Chicago, Complain

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Rank

30th

Out of 415

Westin Chicago	Average Price: $324 Check Rates

Hotel Class:

320 North Dearborn Avenue

Chicago, 60610 View map

4-Star Hotel Rank: 13 of 39
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (641) , Travelocity (5) , TripAdvisor (550) , YahooTravel (45)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit high (3) annoy (6) avoid (4) bad (18) badly (2) big deal (5) broken (5) complain (9) complaint (17) difficult (13) dirty (3) disappoint (32) downside (8) expensive (38) frustrated (4) hard (17) hassle (3) horrible (3) inconvenient (4) irritate (3) issue (21) lack (6) loud (5) mess (3) negative (13) noise (25) noisy (6) outdated (4) outrageous (2) overbook (5) overcharged (2) overpriced (2) poor (10) poorly (3) pricey (12) problem (31) ridiculous (7) rock (4) rude (7) shock (3) slow (11) smell (10) stain (2) tear (2) terrible (13) unfortunate (7) unfriendly (2) worn (4) worst (6) wrong (6)

Complain

Appears in 15 comments.

The following words were used in comments with Complain:
$ (2) big (2) customer (2) deal (2) hotel (2) management (2) much (2) night (3) responsive (2) room (2)

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1. Nothing at all to complain about on this short 2 day weekend in mid May.

"Faultless stay, perfect location, great service " Read full review on TripAdvisor 5/21/2012 Vote

2. There was noise on the river one night that several people complained about (no fault of hotel) and the management handled it very well.

"Westin Chicago - Ok rooms, good service " Read full review on TripAdvisor 5/2/2012 Vote

3. I complained & on my last night the chillers were on all night & it was much better.

"A great place to stay in Chicago " Read full review on TripAdvisor 11/9/2011 Vote

4. Plus, at $81 (regular $250) there isn't much to complain about really.

"Great Room, View, and Location " Read full review on TripAdvisor 5/23/2009 Vote

5. There really was nothing to complain about and my room had a wonderful view of the river.

"Looks more 5 star than 4 star " Read full review on TripAdvisor 2/4/2009 Vote

6. ' The attendant`s response was to roll her eyes, tell me the water was the mini-bar`s responsibility, and ask why I was complaining about the soap being thrown away.

"Am I being fired? " Read full review on TripAdvisor 10/4/2008 Vote

7. I used to love the service, and I am one of those model customers - stay 30+ times per year, never complain, etc.

"Am I being fired? " Read full review on TripAdvisor 10/4/2008 Vote

8. We had an issue with our shower but we didn`t bother complaining about it.

"Nice downtown hotel in good location " Read full review on TripAdvisor 7/31/2008 Vote

9. I complained about this, and they gave me free internet in my room instead.

"Great hotel, great location " Read full review on TripAdvisor 4/11/2008 Vote

10. I didn't complain it wasn't that big of a deal.

Read full review on MyTravelGuide 2/20/2008 Vote