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Westin Chicago
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OpinionWell
Rank
30th
Out of 415
Westin Chicago
Average Price: $324
Check Rates
Hotel Class:
320 North Dearborn Avenue
Chicago, 60610
View map
4-Star Hotel Rank:
13 of 39
Average review rating:
4.22
OpinionWell Value Index:
4
Traveler reviews analyzed:
BedBugRegistry
(
2
)
,
Expedia
(
40
)
,
MyTravelGuide
(
641
)
,
Travelocity
(
5
)
,
TripAdvisor
(
550
)
,
YahooTravel
(
45
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
a bit high
(3)
annoy
(6)
avoid
(4)
bad
(18)
badly
(2)
big deal
(5)
broken
(5)
complain
(9)
complaint
(17)
difficult
(13)
dirty
(3)
disappoint
(32)
downside
(8)
expensive
(38)
frustrated
(4)
hard
(17)
hassle
(3)
horrible
(3)
inconvenient
(4)
irritate
(3)
issue
(21)
lack
(6)
loud
(5)
mess
(3)
negative
(13)
noise
(25)
noisy
(6)
outdated
(4)
outrageous
(2)
overbook
(5)
overcharged
(2)
overpriced
(2)
poor
(10)
poorly
(3)
pricey
(12)
problem
(31)
ridiculous
(7)
rock
(4)
rude
(7)
shock
(3)
slow
(11)
smell
(10)
stain
(2)
tear
(2)
terrible
(13)
unfortunate
(7)
unfriendly
(2)
worn
(4)
worst
(6)
wrong
(6)
See more
Issue
Appears in 26 comments.
The following words were used in comments with
Issue:
bed
(2)
better
(2)
clean
(2)
deal
(3)
desk
(2)
excellent
(2)
exceptional
(3)
great
(5)
guest
(2)
helpful
(2)
hot
(2)
hotel
(6)
not
(5)
room
(4)
staff
(4)
water
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
He helped me with suggestions for a workout routine and the chair massage really helped with my shoulder
issue
s.
"Unbelievable customer service from everyone "
Read full review
on
TripAdvisor
4/19/2012
Vote
2.
similar to others, our only
issue
is paying 15$ for internet for 24 hours.
"good stay "
Read full review
on
TripAdvisor
4/17/2012
Vote
3.
However, there were many
issue
s subsequently.
"Many issues: Do not book the hotel through third party. "
Read full review
on
TripAdvisor
4/8/2012
Vote
4.
The staff is incredibly pleasant and always responsive to any need or to any
issue
that may occur with your room.
"Quality Hotel and Responsive Staff "
Read full review
on
TripAdvisor
10/24/2011
Vote
5.
Stayed over 4 days in July for a conference, hotel is a pure business hotel in a great location, rooms and hotel clean, staff friendly and efficent, had no
issue
with them.
"Business Hotel "
Read full review
on
TripAdvisor
7/18/2011
Vote
6.
The only
issue
I had with the Westin was that they did not have many TV channels, so you were forced to either rent a movie or go out to see one.
"We enjoyed our stay very much and the gym was great! "
Read full review
on
TripAdvisor
6/27/2011
Vote
7.
Just a couple of small
issue
s, I was a solo traveller and my room had two 4 foot beds in it, I'd of loved the luxury of having a King size bed to myself when travelling alone.
"Great location, walking distance to many main attractions" "
Read full review
on
TripAdvisor
6/10/2011
Vote
8.
), but overall nothing that was truly an
issue
.
"No cpmplaints "
Read full review
on
TripAdvisor
3/27/2011
Vote
9.
Although there was a planned power outage on the Sunday of our visit, this was clearly indicated to guests & we did not notice any
issue
s, in fact the candles that were lit in the reception area made it all the more intimate.
"Great Westin Location "
Read full review
on
TripAdvisor
3/2/2011
Vote
10.
We had this occur two nights in a row and after we raised the
issue
with the front desk, they handled the situation very professionally by immediately offering us complimentary wine and cheese plate and adding points to our Starwood account for the inconvenience.
"Great hotel for all the right reasons "
Read full review
on
TripAdvisor
5/13/2010
Vote
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