Omni Chicago, Chicago, Rude

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Rank

21st

Out of 415

Omni Chicago	Average Price: $280 Check Rates

Hotel Class:

676 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 7 of 39
Average review rating: 4.29

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (51) , MyTravelGuide (533) , Travelocity (14) , TripAdvisor (624) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (10) annoyance (4) avoid (7) awful (6) bad (22) broken (6) complain (11) complaint (21) condescending (4) cramped (5) dated (13) depressing (5) difficult (5) dirty (11) disappoint (34) disturbing (4) downside (4) expensive (35) hard (18) hardly (4) horrible (5) inconvenient (8) issue (32) lack (11) loud (16) mediocre (4) mistake (5) negative (18) noise (50) noisy (17) outdated (9) overpriced (4) poor (8) pricey (18) problem (52) ridiculous (4) rock (4) rude (5) shock (5) slow (5) smell (14) smoker (5) terrible (6) tiny (16) too small (4) unfortunate (13) weird (5) worn (8) worst (4) wrong (13)

Rude	Appears in 12 comments.

The following words were used in comments with Rude:
arrival (2) desk (5) personable (2) staff (3) unbelievable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Unbelievable attitudes from all staff members, condescending, rude and totally inconsiderate of the situation.

"Most unaccommodating hotel in Chicago, don't waste your time or money " Read full review on TripAdvisor 6/25/2011 Vote

2. The staff was rude - I asked for new pillows and got a lecture on how there should be some in a musty bag in my closet.

"Lackluster, in every way " Read full review on TripAdvisor 1/2/2011 Vote

3. I called down to the front desk & a very rude man explained that I should have gotten vouchers for that service at check in & that there was nothing he could for us that morning.

"A Bit Disappointed " Read full review on TripAdvisor 9/6/2009 Vote

4. There was one that was unbelievably rude and could barely speak english.

"HIT OR MISS ON CUSTOMER SERVICE " Read full review on Travelocity 7/1/2009 Vote

5. The front desk was rude to us.

Read full review on MyTravelGuide 9/4/2008 Vote

6. The front desk was rude to us.

Read full review on MyTravelGuide 9/4/2008 Vote

7. rude front desk staff did not get non smoking room.

Read full review on MyTravelGuide 10/10/2007 Vote

8. Upon arriving I was greeted by a very rude and impatient manager who had no idea how to treat customers with respect.

"one of the worst hampton inns ive stayed in " Read full review on TripAdvisor 8/9/2007 Vote

9. FINALLY I reached a very rude person who said that it wasn`t their fault.

"Horrible experience " Read full review on TripAdvisor 1/15/2007 Vote

10. They deserve the highest praise and made up for the rude front desk person.

"Great Hotel, Excellent Location " Read full review on TripAdvisor 6/3/2006 Vote