Omni Chicago, Chicago, Complaint

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Omni Chicago

OpinionWell
Rank

21st

Out of 415

Omni Chicago	Average Price: $280 Check Rates

Hotel Class:

676 North Michigan Avenue

Chicago, 60611 View map

4-Star Hotel Rank: 7 of 39
Average review rating: 4.29

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (51) , MyTravelGuide (533) , Travelocity (14) , TripAdvisor (624) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (10) annoyance (4) avoid (7) awful (6) bad (22) broken (6) complain (11) complaint (21) condescending (4) cramped (5) dated (13) depressing (5) difficult (5) dirty (11) disappoint (34) disturbing (4) downside (4) expensive (35) hard (18) hardly (4) horrible (5) inconvenient (8) issue (32) lack (11) loud (16) mediocre (4) mistake (5) negative (18) noise (50) noisy (17) outdated (9) overpriced (4) poor (8) pricey (18) problem (52) ridiculous (4) rock (4) rude (5) shock (5) slow (5) smell (14) smoker (5) terrible (6) tiny (16) too small (4) unfortunate (13) weird (5) worn (8) worst (4) wrong (13)

Complaint

Appears in 56 comments.

The following words were used in comments with Complaint:
complaints (56) desk (3) elevator (5) floor (6) free (3) hotel (8) location (3) night (7) not (6) pool (5) refrigerator (2) reviews (3) room (14) service (4) sirens (3) small (2) smell (2) useful (4) warm (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The biggest complaint I have pertains to the indoor pool.

"Good location on Michigan Ave. " Read full review on TripAdvisor 5/11/2012 Vote

2. Front desk was professional and friendly during solving my complaint.

"Good business hotel " Read full review on TripAdvisor 4/29/2012 Vote

3. Upon complaint, appointed to other room,with adequate wifi.

"Good business hotel " Read full review on TripAdvisor 4/29/2012 Vote

4. Aside from that, we had no complaints and would definitely stay here again.

"Fantastic service! " Read full review on TripAdvisor 3/17/2012 Vote

5. My only complaint was that the spa/hot tub was not working and that the rooftop deck was not open.

"Fantastic service! " Read full review on TripAdvisor 3/17/2012 Vote

6. We had no complaints.

"Great staff and location. " Read full review on TripAdvisor 3/15/2012 Vote

7. This is a frequent complaint for this hotel if you check on other hotel review websites.

"Some Rooms Are Outdated " Read full review on TripAdvisor 12/11/2011 Vote

8. They acted immediately on my complaint.

"Would Rate it a 6 Star if I could. " Read full review on TripAdvisor 9/12/2011 Vote

9. My only complaint was the closet - I think this may have been a handicapped accessible room, which would excuse the low bar in the closet.

"In the heart of the Magnificent Mile " Read full review on TripAdvisor 9/5/2011 Vote

10. Biggest complaint, not as advertised.

"Depressing Room, Great Location, An Upgraded Motel 6 With Bigger Towels " Read full review on TripAdvisor 7/26/2011 Vote