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Rank
123rd
Out of 676

Millenium Hilton

Average Price: $369  
 
Hotel Class:
55 Church Street
New York City, 10007 View map  
4-Star Hotel Rank: 44 of 106
Average review rating: 4.29
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (39) , MyTravelGuide (1864) , Travelocity (24) , Expedia (42) , TripAdvisor (1078)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 61 comments. 
The following words were used in comments with Complain:
breakfast (6)   construction (8)   desk (6)   experience (3)   guest (6)   hotel (18)   liked (3)   lobby (3)   management (9)   never (3)   night (6)   noise (14)   not (9)   pool (4)   price (4)   reviews (7)   room (17)   rude (2)   service (3)   voucher (3)    
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1. Other reviewers complained about construction noise, but I was never bothered by it.
"Good location, good service " Read full review on TripAdvisor   4/9/2012 Vote      
2. We called to complain to the night manager, who did return the call but offered no apology or explanation, except to say that there is NOT a limited menu after 11:00--contrary to what we had just been told by her staff.
"Modern room, interesting views, but poor service " Read full review on TripAdvisor   3/19/2012 Vote      
3. Front desk and manager don't care less when you complain.
"Avoid Get better service at a one star b&b " Read full review on TripAdvisor   12/29/2011 Vote      
4. After 3 seperate calls to complain and ask for advice (as if no one complains about 24/7 construction noise at this place), housekeeping sent up a white noise machine for which we were charged a $200 deposit until it was returned.
"Disappointed from the moment we arrived. " Read full review on TripAdvisor   10/21/2011 Vote      
5. I have seen some reviews complaining about the ongoing construction at the former World Trade Center site.
"Stay Away! Poor service across the board, plenty of other hotels in NYC! " Read full review on TripAdvisor   9/7/2011 Vote      
6. On the way up to our room, we shared the elevator with someone complaining that their AC was leaking all over the floor and so they were moved.
"Stay Away! Poor service across the board, plenty of other hotels in NYC! " Read full review on TripAdvisor   9/7/2011 Vote      
7. I was told that the noise had been 'particularly bad' the previous night and that other people had already complained.
"Extremely noisy at night even on 41st floor and restaurant closed " Read full review on TripAdvisor   8/22/2011 Vote      
8. You spend such little time in your room in NYC anyway, there is little to truly complain about here.
"Would definitely stay again! " Read full review on TripAdvisor   8/10/2011 Vote      
9. When I complained to the front desk clerk upon checkout he turned away and ignored me.
"Does the Millenium know that it's the 21st Century? " Read full review on TripAdvisor   7/28/2011 Vote      
10. they cant find fares back uptownCant imagine people would complain much unless you had a unique situation? Its a decent hotel, its a four star priced and maintained property.
"For business what else do you need? " Read full review on TripAdvisor   6/17/2011 Vote      
   
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