Best Western Hospitality House, New York City, Complaint

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Rank

137th

Out of 676

Best Western Hospitality House	Average Price: $490 Check Rates

Hotel Class:

145 East 49th Street

New York City, 10017 View map

3-Star Hotel Rank: 44 of 154
Average review rating: 4.34

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (4) , MyTravelGuide (2) , Travelocity (5) , TripAdvisor (335) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 28 comments.

The following words were used in comments with Complaint:
area (2) average (2) bed (2) big (3) breakfast (5) complaints (28) elevator (2) expectation (2) heating (3) kitchen (2) liked (2) night (2) noise (3) noisy (2) not (2) recommend (3) room (2) service (2) spacious (2) walking (2)

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1. Service was average, but no complaints here (after all, it's a Best Western).

"Great Bargain " Read full review on TripAdvisor 4/23/2012 Vote

2. The ONLY complaint I have is the elevator.

"SAM is THE MAN at this hotel!!! " Read full review on TripAdvisor 3/15/2012 Vote

3. Breakfast was better than average, the only complaint we couldn't get anything to eat or drink before the 7am opening time when we had to leave for an early flight at 5am.

"Great location in NY " Read full review on TripAdvisor 1/13/2012 Vote

4. We put my seven year old to bed first, but after an hour of complaints we moved him to the sleeper sofa to get him away from the windows.

"Too noisy! " Read full review on TripAdvisor 1/5/2012 Vote

5. We had just one complaint, but it was a big one.

"Too noisy! " Read full review on TripAdvisor 1/5/2012 Vote

6. Yes the breakfast area was quite small, but to be honest i was just grateful that that was expence that i was spared, breakfast was okay and adequate, ive seen one or two complaints about the breakfast, but mc donalds is just a two min walk away, so thats an alternative.

"FANTASTIC EXPERIENCE " Read full review on TripAdvisor 10/16/2011 Vote

7. I travel quite a lot, and usually stay in five star accomodations, this was not five star, but i honestly had no complaints, i do not like tiny rooms, and expected that, but the apartment was quite spacious and homely, for ny it was a gem.

"FANTASTIC EXPERIENCE " Read full review on TripAdvisor 10/16/2011 Vote

8. We read complaints about noise.

"Spacious, clean and the staff are so friendly " Read full review on TripAdvisor 5/29/2011 Vote

9. (I realize I could have called the desk, but I didn't want to bother anyone and I don't like appearing inept with mechanical things)I have no complaints, just that one suggestion.

"Can't wait to go back " Read full review on TripAdvisor 2/13/2010 Vote

10. Only complaint was having to leave.

"SHHH-Keep this gem a secret " Read full review on TripAdvisor 2/2/2010 Vote