Hilton Garden Inn Chelsea, New York City, Awful

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Rank

50th

Out of 676

Hilton Garden Inn Chelsea	Average Price: $336 Check Rates

Hotel Class:

121 West 28th Street

New York City, 10001 View map

3-Star Hotel Rank: 17 of 154
Average review rating: 4.43

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (39) , TripAdvisor (504)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (7) annoy (10) apologetic (2) avoid (6) awful (5) bad (16) bed bugs (4) big deal (3) broke (2) broken (3) complain (15) complaint (21) cramped (12) difficult (12) disappoint (23) disturbing (6) downside (10) expensive (25) hard (18) hassle (6) horrible (3) inconvenient (4) issue (31) lack (7) loud (12) mad (3) negative (16) noise (66) noisy (39) odor (3) overpriced (7) poor (7) pricey (5) problem (48) ridiculous (5) rock (3) rude (8) shock (3) slow (26) smell (31) smoker (4) terrible (3) tiny (11) too small (3) unfortunate (5) unfriendly (3) unsafe (5) urine (3) worst (3) wrong (5)

Awful

Appears in 5 comments.

The following words were used in comments with Awful:
bathroom (2) great (2) not (4) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Not great, but not awful.

"greedy " Read full review on TripAdvisor 4/4/2012 Vote

2. One downside, as all of the HGIs in NYC, the morning coffee in the restaurant (Great American Grill) is AWFUL.

"Very Good HGI, Nicely located " Read full review on TripAdvisor 9/24/2011 Vote

3. While not awful, I am not a big fan of the breakfast either, I like the vouchers they give you at the 8th avenue property a lot better than the buffett.

"Great staff!!!! " Read full review on TripAdvisor 4/5/2011 Vote

4. Fabulous helpful Staff - knowledgable and thoughtfulLarger room for NYC - 21st floor - large bathroom - awful hairdryer, as usual lol.

"Great hotel, great location, great staff, unfortunate noise " Read full review on TripAdvisor 12/11/2010 Vote

5. The last night we stayed we got an awful smell of cigratte smoke in the bathroom that then came into the room.

"Many good points and one not so good point " Read full review on TripAdvisor 5/17/2010 Vote