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Rank
3rd
Out of 10

Sheraton Kauai Resort

Average Price: $261  
 
Hotel Class:
2440 Hoonani Road
Poipu, 00000 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 3.74
OpinionWell Value Index: 10
Traveler reviews analyzed: MyTravelGuide (32) , TripAdvisor (1100)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Negative
Appears in 79 comments. 
The following words were used in comments with Negative:
bar (3)   beach (3)   biggest (4)   change (4)   construction (6)   food (3)   free (3)   garden (5)   great (3)   hotel (17)   night (3)   not (9)   pool (5)   renovation (3)   resort (8)   reviews (26)   room (12)   service (5)   staff (7)   view (2)    
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1. On the positive side of things: 1) The Location, 2) Friendly Staff, 3) Beautiful GroundsOn the negative side: 1) Had 2 sizable coch roaches in our room on 2 different nights.
"Nice Place " Read full review on TripAdvisor   5/14/2012 Vote      
2. The construction is not the only negative to the hotel, the lack of customer service and care for guest is unbelievable.
"THE WORST RESORT IN KAUAI.. CONSIDER YOURSELF WARNED!!!!!! " Read full review on TripAdvisor   4/20/2012 Vote      
3. As far as negatives, I agree with a recent post about Wifi coverage - it was maddeningly inconsistent (e.
"Beautiful resort, great location, definitely will return. " Read full review on TripAdvisor   4/3/2012 Vote      
4. Most often, we rely on trip advisor reviews and almost didn't book due to some of the negative reviews.
"Read reviews....almost didn't book....glad we did! " Read full review on TripAdvisor   3/18/2012 Vote      
5. The biggest negative was the disgusting shower at the spa.
"A comfortable stay " Read full review on TripAdvisor   2/27/2012 Vote      
6. However, I have learned never again to book a hotel with so many negative reviews almost all with similar issues, as most often, they are right.
"Lesson learned ... all the negative reviews were right. " Read full review on TripAdvisor   2/22/2012 Vote      
7. However, once I noticed that the majority of the negative feedbacks were concerning the construction, I decided to call the hotel directly and speak to the staff to get more details.
"Lesson learned ... all the negative reviews were right. " Read full review on TripAdvisor   2/22/2012 Vote      
8. I read the online reviews before making the reservation and was surprised at how many negative ones there were regarding this hotel.
"Lesson learned ... all the negative reviews were right. " Read full review on TripAdvisor   2/22/2012 Vote      
9. negatives- Resort fee of $22/day was a bummer but after seeing that self-parking and internet were free, it was kind of a wash.
"When Can We Go Back?! Fabulous!!! " Read full review on TripAdvisor   1/30/2012 Vote      
10. The negatives: The 'RESORT TAX.
"Romantic, Honeymoonish " Read full review on TripAdvisor   1/29/2012 Vote      
   
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