Sheraton Kauai Resort, Poipu, Complaint

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Rank

3rd

Out of 10

Sheraton Kauai Resort	Average Price: $261 Check Rates

Hotel Class:

2440 Hoonani Road

Poipu, 00000 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 3.74

OpinionWell Value Index: 10

Traveler reviews analyzed: MyTravelGuide (32) , TripAdvisor (1100)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 70 comments.

The following words were used in comments with Complaint:
$ (3) bathroom (6) clean (5) complaints (70) few (4) hotel (8) much (3) never (3) nice (3) not (10) ocean (4) park (4) pool (5) resort (6) room (18) service (4) small (4) tub (3) useful (4) well (3)

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1. None of us had any complaints whatsoever and agreed that this was our dream holiday come true.

"The best holiday of my life. " Read full review on TripAdvisor 4/21/2012 Vote

2. That 's one way to avoid customer complaints.

"THE WORST RESORT IN KAUAI.. CONSIDER YOURSELF WARNED!!!!!! " Read full review on TripAdvisor 4/20/2012 Vote

3. My one big complaint, the pool water was freezing cold.

"Disappointed. " Read full review on TripAdvisor 4/19/2012 Vote

4. We called down to tell them about the ants, and was basically told they had never had complaints about ants before from other people.

"Not good....considering the alternatives. " Read full review on TripAdvisor 3/23/2012 Vote

5. complaints I have: The stupid $25 a day fee really is a joke.

"Can't beat Sheraton location! We researched everywhere! " Read full review on TripAdvisor 3/14/2012 Vote

6. Absolutely no complaints about the Sheraton or construction.

"Awesome!!! " Read full review on TripAdvisor 1/9/2012 Vote

7. If I have a complaint it would be that it is the only resort that I have stayed in without any shop for snacks, souvenirs, etc.

"Beautiful location, wonderful people, room okay... " Read full review on TripAdvisor 1/9/2012 Vote

8. The food was the only complaint they didn't have any of their restaurants open due to the remodeling.

"Perfect View " Read full review on TripAdvisor 11/20/2011 Vote

9. My only complaint is the resort fee of more than $20 with the hotel under construction.

"Great location " Read full review on TripAdvisor 11/11/2011 Vote

10. Although upon completion of the renovation will make this resort much better, we had absolutely no complaints.

"Perfect ending to trip " Read full review on TripAdvisor 10/28/2011 Vote