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Rank
3rd
Out of 10

Sheraton Kauai Resort

Average Price: $261  
 
Hotel Class:
2440 Hoonani Road
Poipu, 00000 View map  
4-Star Hotel Rank: 1 of 1
Average review rating: 3.74
OpinionWell Value Index: 10
Traveler reviews analyzed: MyTravelGuide (32) , TripAdvisor (1100)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 68 comments. 
The following words were used in comments with Dirty:
bathroom (7)   carpet (10)   dark (5)   garden (5)   hotel (4)   liked (5)   need (4)   new (4)   not (8)   old (5)   pool (11)   room (25)   shower (7)   small (8)   smell (3)   stains (5)   useful (7)   view (4)   wall (4)   worn (5)    
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1. The tub, the shower curtain and the towels were dirty with stains.
"A comfortable stay " Read full review on TripAdvisor   2/27/2012 Vote      
2. The food must have been straight from a microwave, the silverware was dirty, the Mai Tai's were the worst I've had.
"Worse than local Food " Read full review on TripAdvisor   2/20/2012 Vote      
3. the room was dirty, dark, and small.
"Loved Kauai--The Sheraton Not So Much " Read full review on TripAdvisor   2/8/2012 Vote      
4. Overall service was goodOpportunities: dirty room upon arrival, slow to deliver robes and hangers, over 24 hours late in delivering welcome package from family and a family member had to call multiple times to get resolved, ants in room.
"Expected More from SPG Property " Read full review on TripAdvisor   10/23/2011 Vote      
5. The room was dirty , it needed a complete makeover .
"Not Fun " Read full review on TripAdvisor   9/27/2011 Vote      
6. The bathroom was also dirty - clear signs of mould in the bathtub.
"Staff were friendly but no way a Class 5 Starwood Property " Read full review on TripAdvisor   9/16/2011 Vote      
7. Fruit was dried out and yellowing, staff stacked dirty dishes on a tray next to a door to the kitchen.
"Pretty disappointed... " Read full review on TripAdvisor   9/12/2011 Vote      
8. The rooms are large and comfortable but the curtains were dirty and everything looked like it could use a good strong cleaning.
"Wonderful Beach Experience " Read full review on TripAdvisor   9/4/2011 Vote      
9. We did find the hotel a little 'used' which is best way I can describe need for hotel manager to walk around and pay attention to some details (oceanfront walkway lights not working at night- dark; found used cups under our bed; dirty chairs in breakfast area; grounds and interior and exterior walkways could be cleaner).
"Nice hotel, good location, beautiful beach, good value. " Read full review on TripAdvisor   9/1/2011 Vote      
10. Gym was dirty, with waste cans and towel bins overflowing and the carpet un-vaccumed the entire 5 days I was there.
"Great location, dated hotel, TERRIBLE service " Read full review on TripAdvisor   8/15/2011 Vote      
   
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