The Ritz-Carlton, Kapalua, Kapalua, Wrong

OpinionWell's Blog

Home » United States » Hawaii » Kapalua Hotels » The Ritz-Carlton, Kapalua

OpinionWell
Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (15) avoid (7) awful (4) bad (26) barely (10) big deal (5) chipped (9) complain (27) complaint (16) dangerous (7) difficult (13) dirty (3) disappoint (53) disturbing (4) downside (9) expensive (68) frustrated (5) hard (24) hardly (4) hate (3) horrible (6) ignored (3) inconvenient (5) irritate (3) issue (35) lack (13) lazy (4) loud (5) mediocre (3) negative (19) noise (14) noisy (7) overpriced (7) poor (13) pricey (16) problem (32) ridiculous (7) rock (8) rough (14) rude (10) scary (3) shock (6) slow (7) smell (10) terrible (6) tiny (5) uncomfortable (3) unfortunate (9) worst (4) wrong (15)

Wrong

Appears in 15 comments.

The following words were used in comments with Wrong:
bill (3) charged (5) correct (2) hotel (2) nice (2) not (4) park (2) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. PROSSpa gave me chocolate covered strawberries during my services since it was my birthdayFree self parkingNightly turndown serviceWelcome drink when you check inCONSMy check out bill had 4 charges that were not mine (Room service, valet parking etc) Front Desk staff were rude--did not apologize for the wrong charges on my bill-in fact they were irritated by me.

"What A Shame " Read full review on TripAdvisor 5/7/2012 Vote

2. But someone picked the wrong place to build it.

"Bad location kills this... " Read full review on TripAdvisor 3/18/2012 Vote

3. The property is exquisite and if your looking for a relaxing vacation or even a long weekend, you can't go wrong on this property.

"A place to stay when you want to be pampered! " Read full review on TripAdvisor 2/18/2012 Vote

4. Don't get me wrong.

"What's not to love? " Read full review on TripAdvisor 2/8/2012 Vote

5. You'd have to be really picky and try ridiculously hard to find something wrong with this resort.

"Outstanding " Read full review on TripAdvisor 1/22/2012 Vote

6. Our derver seemed to be new, he brought out completely wrong bottles of wine twice.

"Wonderful Stay, Great Service! " Read full review on TripAdvisor 1/19/2012 Vote

7. Our servers were great but the doorman nearly assaulted us when we apparently entered through the wrong door.

"Kid Freindly but still romantic enough with a gorgeous setting " Read full review on TripAdvisor 1/10/2012 Vote

8. This is a Beautiful hotel where nothing goes wrong, and if it did, they will probably fix it right away.

"Great experience " Read full review on TripAdvisor 10/29/2011 Vote

9. I am not upset that the keys were sent to the wrong address.

"Pretty Disappointing " Read full review on TripAdvisor 10/28/2011 Vote

10. Don't get me wrong, sometimes parking lots should charge.

"They charge you $10 for self-parking " Read full review on TripAdvisor 7/7/2011 Vote