The Ritz-Carlton, Kapalua, Kapalua, Slow

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Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Slow	Appears in 7 comments.

The following words were used in comments with Slow:
cares (2) rating (2) service (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They were just slow.

"Windy, but beautiful. Service suprisingly slow. " Read full review on TripAdvisor 3/30/2012 Vote

2. Most of the bartenders and very rude, slow and don't act like they care to help you.

"Beautiful Resort - Rude Bartenders " Read full review on TripAdvisor 2/11/2012 Vote

3. We have been to the bahamas multiple times and we love the Caribbean, but there was no slow service here.

"Great Service! Amazing Place " Read full review on TripAdvisor 1/31/2012 Vote

4. The only complaint was sometimes the services was a bit slow.

"Beautiful hotel/Undesirable location " Read full review on TripAdvisor 1/31/2012 Vote

5. We had some really slow pool service one day, but when I stood up to flag down the waiter a managerial-type person ran up to me and took care of my order and then attended to those around me who also may have been neglected.

"Excellent spot for relaxation and service " Read full review on TripAdvisor 11/28/2011 Vote

6. Checkout was a bit slow, and the charged rate was higher than the confirmed rate but they adjusted once the issue was raised.

"Nice enough, but did they put on the Ritz? " Read full review on TripAdvisor 10/25/2011 Vote

7. I wouldn't recommend dinner here though, the service was really slow and it took us over an hour for our appetizers to come out.

"Relaxing stay at the Ritz " Read full review on TripAdvisor 8/24/2011 Vote