The Ritz-Carlton, Kapalua, Kapalua, Complain

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Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Complain

Appears in 27 comments.

The following words were used in comments with Complain:
beach (5) big (2) deal (2) hotel (3) lazy (2) location (2) much (2) nice (2) not (5) ocean (4) pretty (2) reviews (2) room (4) view (3) walking (2)

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1. I really can't figure out what anyone had to complain about.

"Bliss " Read full review on TripAdvisor 4/15/2012 Vote

2. We had a large, two bedroom ocean front suite, maybe the best room in the place (so I shouldn't complain.

"Keep Looking " Read full review on TripAdvisor 4/1/2012 Vote

3. Many people complain about the bad location of this hotel and I would say that they are right about that (weather wise).

"A great experience at the Ritz " Read full review on TripAdvisor 3/15/2012 Vote

4. I honestly don't understand how anyone can complain about the beach being too far.

"Family Vacation at Ritz Kapalua " Read full review on TripAdvisor 2/18/2012 Vote

5. Room: Very Clean cant complain, We were facing ocean view and the pool view and it was really nice.

"EXCELLENT SERVICE BUT HATE THE LOCATION " Read full review on TripAdvisor 2/5/2012 Vote

6. Also, I read a lot of reviews where people were complaining about the far walk to the beach.

"Beautiful hotel/Undesirable location " Read full review on TripAdvisor 1/31/2012 Vote

7. people who complain about the 'hike' to the beach are absolutely out of their mind.

"Excellent spot for relaxation and service " Read full review on TripAdvisor 11/28/2011 Vote

8. Even hard-to-please people would have a difficult time complaining about this place, though the location means people who like being in the center of activity should avoid it.

"Excellent spot for relaxation and service " Read full review on TripAdvisor 11/28/2011 Vote

9. People who complain about the 'long' walk to the beach are either out of shape or lazy.

"A DAY IN PARADISE " Read full review on TripAdvisor 11/16/2011 Vote

10. but I'm thinking that's just laziness? We rented a Jeep wrangler so with the top down it was nice to cruise around and it's beautiful scenery everywhere, i can't see how anyone would complain about that.

"Great Service, hotel was nice, but not as luxurious as you'd expect from a Ritz " Read full review on TripAdvisor 10/26/2011 Vote