The Ritz-Carlton, Kapalua, Kapalua, Ignored

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Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Ignored

Appears in 4 comments.

The following words were used in comments with Ignored:
ignore (4)

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1. He then completely ignored us for the rest of the morning, though he spent lots of time catering to the couple in the cabana next to ours.

"5 stars for resort overall, 2 stars for poolside Cabana service " Read full review on TripAdvisor 9/11/2011 Vote

2. on 2 separate occasions at breakfast in the Terrance Restaurant I was completely ignored by 2 different female servers.

"Pros & Cons " Read full review on TripAdvisor 8/8/2011 Vote

3. While at the Four Seasons, every single employee seemed genuinely happy to help, but at the Ritz, everyone seemed bothered when you asked a question or they just ignored you.

"Sorry to bother them. It's not like other Ritz Carltons. " Read full review on TripAdvisor 1/20/2011 Vote

4. We ended up staying in that room ignoring the noise.

"Go only if you are a club member " Read full review on Expedia 9/8/2010 Vote