The Ritz-Carlton, Kapalua, Kapalua, Horrible

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Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 5 comments.

The following words were used in comments with Horrible:
food (2) service (2) smell (5)

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1. we used the utensils and kitchen extensively because of the babies and they did a horrible job of cleaning up.

"Amazing resort and beach " Read full review on TripAdvisor 3/21/2012 Vote

2. We were part of a conf and breakfast was provided -- horrible powdered eggs and othe BLAND offerings each morning.

"Overpriced, not impressed ande theft at pool " Read full review on TripAdvisor 9/29/2011 Vote

3. The beach access is not directly by the pool so we didn't spend any time there (horrible.

"Pure Luxury " Read full review on TripAdvisor 6/13/2011 Vote

4. The feather comforter and pillows smelled horrible - we weren't sure what the smell was, they switched us to another room, and we kept smelling the same horrible smell, finally the Manager said, it must be the feather you smelling.

"Not Satisfied " Read full review on Expedia 8/4/2010 Vote

5. The food and service was horrible but the Banyan Tree restaurant was excellent to include the food and unbelievable service.

"very nice stay " Read full review on Expedia 2/3/2010 Vote