The Ritz-Carlton, Kapalua, Kapalua, Irritate

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Rank

1st

Out of 6

The Ritz-Carlton, Kapalua	Average Daily Rate: NA Check Rates

Hotel Class:

1 Ritz Carlton Drive

Kapalua, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.88

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (102) , TripAdvisor (347)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Irritate

Appears in 3 comments.

The following words were used in comments with Irritate:
bill (2) charged (2) not (2) room (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. PROSSpa gave me chocolate covered strawberries during my services since it was my birthdayFree self parkingNightly turndown serviceWelcome drink when you check inCONSMy check out bill had 4 charges that were not mine (Room service, valet parking etc) Front Desk staff were rude--did not apologize for the wrong charges on my bill-in fact they were irritated by me.

"What A Shame " Read full review on TripAdvisor 5/7/2012 Vote

2. Asking her for towels for the shuttle to go to the beach was super uncomfortable, it was almost as if she was so irritated that she barely would give any eye contact.

"OK, the attitude here is super LAME!!! " Read full review on TripAdvisor 7/23/2011 Vote

3. When we went into our room and check the lanai we noticed a very irritating humming noice constantly coming in the balcony that is very hard to tolerate.

"Go only if you are a club member " Read full review on Expedia 9/8/2010 Vote