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Rank
1st
Out of 9

The Fairmont Kea Lani Maui

Average Price: $458  
 
Hotel Class:
4100 Wailea Alanui Drive
Wailea (Maui), 96753 View map  
4-Star Hotel Rank: 1 of 7
Average review rating: 4.41
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (80) , Travelocity (9) , TripAdvisor (1036) , YahooTravel (84)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Worst
Appears in 16 comments. 
The following words were used in comments with Worst:
bed (3)   concierge (2)   experience (2)   hotel (6)   not (3)   order (2)   room (6)   service (2)   sofa (2)    
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1. The worst offense was a room service meal that came forty minutes late (that is, one hour thirty five minutes after placing the order).
"Pleasant Stay at the Kea Lani " Read full review on TripAdvisor   1/12/2012 Vote      
2. They ALWAYS give us the worst room despite being repeat customers.
"New furniture, but the rooms have a dirty feel to them. " Read full review on TripAdvisor   5/1/2011 Vote      
3. Outdoor spa set up is one of the worst I have ever experienced.
"Very very Nice, but not worth the price " Read full review on TripAdvisor   3/29/2011 Vote      
4. Are they offering Costcobad suites that they cannot otherwise fill and that are the worst locations? Beware .
"Huge Mistake...Regret this choice " Read full review on TripAdvisor   2/17/2011 Vote      
5. The worst experiences were definitely with Concierge, they were down right rude on so many occasions that I would hate to walk by them to go up the elevator back to our room.
"OK choice if you are planning on being away a lot or if you have kids " Read full review on TripAdvisor   6/29/2010 Vote      
6. The hotel insults your intelligence by giving you the worst rooms.
"For Business ok, Pleasure go Elsewhere " Read full review on TripAdvisor   1/28/2010 Vote      
7. To make matters worse, despite the fact that the hotel was at about 50 percent occupancy and we are Fairmont Presidents Club members, they put us in possibly the worst room on property.
"A year later and same OLD Fairmont " Read full review on TripAdvisor   1/17/2010 Vote      
8. 00 a night, it was the absolute worst hotel rooms we have ever stayed in.
"Not what we expected " Read full review on TripAdvisor   4/2/2008 Vote      
9. Do NOT go to Spago at the 4 seasons, the worst service I have ever had, we got there at 8:30 and did not get our food until 9:55, the waiter did not even get our order until after we had been there for 45 min.
"THE best hotel " Read full review on TripAdvisor   8/14/2007 Vote      
10. This is probably the worst part of the story.
"Stayed for 2 hours and went to Four Seasons " Read full review on TripAdvisor   7/10/2007 Vote      
   
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