The Fairmont Kea Lani Maui, Wailea (Maui), Complaint

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Rank

1st

Out of 9

The Fairmont Kea Lani Maui	Average Price: $458 Check Rates

Hotel Class:

4100 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.41

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (80) , Travelocity (9) , TripAdvisor (1036) , YahooTravel (84)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 98 comments.

The following words were used in comments with Complaint:
area (4) bar (4) beach (6) bed (5) complaints (99) good (3) hotel (18) large (4) need (4) never (3) not (15) ocean (5) pool (6) renovation (4) resort (8) reviews (4) room (20) service (9) small (5) staff (4)

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1. Minor complaint (there has to be one right?):They were doing maintenance work on the exterior of the building during the day.

"Wonderful Resort For Family With Kids " Read full review on TripAdvisor 4/24/2012 Vote

2. My main complaint about the resort is that they nickel and dime you.

"Beautiful but pricey " Read full review on TripAdvisor 4/23/2012 Vote

3. The rooms themselves could use fresh carpeting, but really no other complaints.

"Was hard to leave! " Read full review on TripAdvisor 4/13/2012 Vote

4. Our only complaint was that we found it very annoying to constantly have hotel staff using the same elevators as the guests.

"Loved the suite-type rooms " Read full review on TripAdvisor 3/27/2012 Vote

5. Rooms are spacious with large bathrooms, no complaints here except that even ocean facing suite is so far away from the ocean that you will never hear even a distant sound of the ocean.

"Average 3-star resort, pretty loud and crowded, poor service " Read full review on TripAdvisor 2/27/2012 Vote

6. Our only complaint was that our room was over a banquet room with a wedding for two nights.

"Fairmont Kea Lani " Read full review on TripAdvisor 2/24/2012 Vote

7. I can't think of one complaint.

"Paradise on Maui " Read full review on TripAdvisor 2/9/2012 Vote

8. Hard to make many more complaints about this hotel, which sprawls over a a large beachside plot.

"If only there were a few more poolside chairs.... " Read full review on TripAdvisor 1/14/2012 Vote

9. So what's our complaint? The beach.

"We liked better then the four seasons " Read full review on TripAdvisor 12/28/2011 Vote

10. However, this is my only complaint about this 'heavenly' place.

"White Oasis in a Spectacular Setting " Read full review on TripAdvisor 12/28/2011 Vote