The Fairmont Kea Lani Maui, Wailea (Maui), Horrible

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Rank

1st

Out of 9

The Fairmont Kea Lani Maui	Average Price: $458 Check Rates

Hotel Class:

4100 Wailea Alanui Drive

Wailea (Maui), 96753 View map

4-Star Hotel Rank: 1 of 7
Average review rating: 4.41

OpinionWell Value Index: 8

Traveler reviews analyzed: Travelocity (9) , Expedia (80) , YahooTravel (84) , TripAdvisor (1036)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 21 comments.

The following words were used in comments with Horrible:
concierge (2) experience (2) food (3) furniture (2) helpful (2) hotel (3) nice (2) not (2) service (3) smell (2) worn (2)

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1. About 3 &1/2 hours later I was feeling HORRIBLE.

"Thought this was our paradise, but NOT after our 3rd visit..... " Read full review on TripAdvisor 3/17/2012 Vote

2. Very horrible.

"Wonderful experience, beautiful honeymoon and unforgettable memories. " Read full review on TripAdvisor 1/1/2012 Vote

3. The best hotels don't wait until something is horribly worn out or out of date before replacing it, they are proactive.

"Very Good - but not as touted " Read full review on TripAdvisor 3/10/2011 Vote

4. We ended up spending more of our time in Maui away from the resort going on various excursions (that I found myself from my research- NO help from the horrible concierge.

"OK choice if you are planning on being away a lot or if you have kids " Read full review on TripAdvisor 6/29/2010 Vote

5. Fairmont grounds(very nice), Adult pool(big plus), Beach(so crowded),resturants(really bad), ROOMS(Absolutly horrible).

"3 stars...maybe " Read full review on TripAdvisor 11/19/2009 Vote

6. My husband's allergies were horrible the entire stay.

"Ok stay... " Read full review on Expedia 3/31/2009 Vote

7. The villa smelled horribly, a musty unclean smell, the furniture was shabby, unfashionable, and worn, we were uncomfortable, and didn't want to sit on the furniture.

"Not what we expected " Read full review on TripAdvisor 4/2/2008 Vote

8. We had a horrible experience with Carey Limousine and the concierge manager went out of her way to help us deal with them (terrible customer service at Carey).

"Outstanding service " Read full review on TripAdvisor 9/11/2007 Vote

9. The minute we walked into this hotel, I had a horrible feeling about it.

"Stayed for 2 hours and went to Four Seasons " Read full review on TripAdvisor 7/10/2007 Vote

10. horrible food and service.

"Wonderful!!!!!!!!! " Read full review on TripAdvisor 1/29/2007 Vote