W New York Hotel, New York City, Unfriendly

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Rank

108th

Out of 676

W New York Hotel	Average Price: $406 Check Rates

Hotel Class:

541 LEXINGTON AVE New York

New York City, 10022 View map

4-Star Hotel Rank: 41 of 106
Average review rating: 3.42

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (13) annoy (27) avoid (23) awful (14) bad (82) bed bugs (16) broken (16) complain (58) complaint (27) cramped (30) difficult (17) dingy (11) dirty (33) disappoint (72) expensive (80) frustrated (13) hard (54) hardly (12) hate (10) horrible (21) inconvenient (14) issue (79) lack (27) loud (95) mess (11) mistake (13) negative (34) noise (87) noisy (76) overpriced (15) poor (40) poorly (17) pretty small (10) pricey (11) problem (116) ridiculous (37) rock (14) rude (56) shock (21) slow (23) smell (41) terrible (34) tiny (152) too small (26) uncomfortable (12) unfortunate (32) unfriendly (10) unpleasant (13) worst (24) wrong (24)

Unfriendly

Appears in 16 comments.

The following words were used in comments with Unfriendly:
$ (2) concierge (2) experience (2) gym (2) horrible (2) hotel (2) lobby (2) loud (2) music (3) nice (2) room (4) rude (2) staff (8) tiny (2)

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1. was wonderful - stuffy unfriendly behind the counter for some reason - and the disco music in the lobby is so obnoxious 24/7 - they pump it up at night and it seems ridiculous to see that many old people sitting round listening to that bilge.

"Good but not great... " Read full review on TripAdvisor 5/6/2012 Vote

2. All of the negative things I've heard about NYC over the years regarding how rude and unfriendly people were the subways being dangerous and the traffic being unbearable was totally wrong.

"I loved NYC " Read full review on TripAdvisor 3/10/2012 Vote

3. Chaotic, noisy, unfriendly.

"This is luxury? Whatever/Whenever WHAT-A-JOKE " Read full review on TripAdvisor 1/8/2012 Vote

4. The 'bell boys' were unfriendly and pretty much unhelpful as well.

"Average hotel in great location " Read full review on TripAdvisor 6/7/2011 Vote

5. Not sure why they have to be so rude and unfriendly.

"hmm. hotel nice, staff poor " Read full review on TripAdvisor 1/15/2011 Vote

6. The staff was as usual unfriendly and you felt as if you were troubling them when asking to check in.

"Typical W " Read full review on TripAdvisor 9/5/2010 Vote

7. 15 - fortunately we werent in a hurry - but were bored hanging around in the lobby waiting for it to finally arriveWe also tried to book a couple of restaurants via the concierge but found her to be unfriendly and offhandAll in all I was quite disappointed with the stay.

"The W did not meet my expectations " Read full review on TripAdvisor 8/24/2010 Vote

8. People at the Front Office and Concierge unfriendly, no customer care at all.

"Average " Read full review on TripAdvisor 7/26/2010 Vote

9. This must be one of the most unfriendly hotels in New York.

"Fire safety hazard and too cool to make eye contact " Read full review on TripAdvisor 7/1/2010 Vote

10. the bar staff were totally unfriendly, i waited ages to ask to see the wine list and got it handed to be by some surly wannabe who was looking in another direction as she passed it over.

"Average, at best - needs to do better....and they charged for freephone! " Read full review on TripAdvisor 10/12/2009 Vote