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Rank
108th
Out of 676

W New York Hotel

Average Price: $406  
 
Hotel Class:
541 LEXINGTON AVE New York
New York City, 10022 View map  
4-Star Hotel Rank: 41 of 106
Average review rating: 3.42
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Disappoint
Appears in 80 comments. 
The following words were used in comments with Disappoint:
better (4)   expectation (4)   extremely (3)   high (4)   hotel (29)   huge (9)   lacking (3)   location (3)   new (7)   not (9)   price (4)   reviews (3)   room (17)   service (6)   shower (5)   size (4)   small (4)   staff (6)   tiny (3)   unfortunate (3)    
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1. I am a Starwood Preferred Guest Platinum member (so I stay with them a lot) and generally a huge fan of their properties, but this one was a real disappointment.
"Average at best! " Read full review on TripAdvisor   5/12/2012 Vote      
2. I was disappointed with the room which was very small and parts of it are very dated - particularly the shower which is extremely basic.
"Slightly disappointing " Read full review on TripAdvisor   5/8/2012 Vote      
3. Having stayed in several W in the world (like Barcelona and Taiwan), I have been really disappointed by the W New-York.
"In the world of W, very disappointing And bad price quality ratio " Read full review on TripAdvisor   5/7/2012 Vote      
4. It was especially disappointing because the shower head looked huge which leads one to assume the pressure will be industrial grade (good enough to wash an elephant let's say) but alas, it was only a few shades better than trickles.
"Great location " Read full review on TripAdvisor   4/25/2012 Vote      
5. Poor customer service, tiny rooms, uncomfortable beds, we have stayed with several W hotels but we were disappointed at this property.
"Not worth it..not a starwood standard " Read full review on TripAdvisor   4/16/2012 Vote      
6. quite disappointed for a hotel of this standard.
"Dirty bathroom and poor service. " Read full review on TripAdvisor   4/11/2012 Vote      
7. They 'upgraded' me to a handicap room which is supposed to be bigger but the room was still tiny and the bathroom was a huge disappointment.
"Rooms are tiny, poor service " Read full review on TripAdvisor   4/11/2012 Vote      
8. I am extremely disappointed in this hotel and the lack of response.
"Do not stay here! " Read full review on TripAdvisor   4/9/2012 Vote      
9. I was also disappointed by how they asked me to provide them cash in order to get a couple items which I would have expected them to have in stock, and even if they did not have any I think I would have felt much better with a simple 'we're sorry sir, we'll see if we can get some more soon and can give you a call if that's ok with you?' rather than asking me to hand over money and them go get it for me.
"Great hotel, great location, great rooms...but... " Read full review on TripAdvisor   3/20/2012 Vote      
10. actually every single W I've been to has something at least, but this was a little disappointing.
"Great hotel, great location, great rooms...but... " Read full review on TripAdvisor   3/20/2012 Vote      
   
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