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Rank
108th
Out of 676

W New York Hotel

Average Price: $406  
 
Hotel Class:
541 LEXINGTON AVE New York
New York City, 10022 View map  
4-Star Hotel Rank: 41 of 106
Average review rating: 3.42
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 13 comments. 
The following words were used in comments with Frustrated:
deal (2)   high (2)   minibar (2)   not (4)   room (4)   staff (2)   table (2)    
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1. This time it arrived, but was frustrated I had to ask so many times.
"So so " Read full review on TripAdvisor   4/2/2012 Vote      
2. I'm not sure if she had a rough evening dealing with frustrated guests, but the sigh that followed was not exactly what I was expecting.
"Great hotel, great location, great rooms...but... " Read full review on TripAdvisor   3/20/2012 Vote      
3. After a couple drinks at the Living Room bar and noticing some more frustrated customers checking in, we decided to get something to eat before heading out for the night at Cielo Nightclub for our table.
"Great hotel, great location, great rooms...but... " Read full review on TripAdvisor   3/20/2012 Vote      
4. I had explained my frustration to the receptionist in regards to what had happened, and she put me in touch with Tim, who is in charge of rooms control.
"Perfect is an understatement... " Read full review on TripAdvisor   3/2/2011 Vote      
5. This was frustrating because no reason was provided for the unclean room or not delivering the toothpaste.
"Best place to spend your vacation " Read full review on TripAdvisor   12/13/2010 Vote      
6. Do they think that they should 'buy my happiness and my wife's and mine frustration with it???? As I was travelling with my wife to celebrate our wedding anniversary at N.
"Whatever When NEVER" - nice hotel with poor service " Read full review on TripAdvisor   5/12/2010 Vote      
7. And, to boot, many of the floor and table lights were UNPLUGGED in my room, really frustrating when I tried the wall switches, buttons on the lamps, etc.
"Nice people work there, but nothing gets done. Street noise all night in Lex Ave rooms. " Read full review on TripAdvisor   2/25/2010 Vote      
8. I had no way of learning the printers weren't working, however, until I got so frustrated and called on one of the phones near the computers.
"awful. " Read full review on TripAdvisor   9/21/2009 Vote      
9. Certainly we understood the staff's frustration in dealing with the traffic and problems created by the street being shut down, but they were flat-out rude to us without any provocation.
"Rude. " Read full review on TripAdvisor   8/10/2009 Vote      
10. frustrating but manageable.
"Nice room, friendly staff, and good location. " Read full review on TripAdvisor   6/8/2009 Vote      
   
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