W New York Hotel, New York City, Mess

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Rank

108th

Out of 676

W New York Hotel	Average Price: $406 Check Rates

Hotel Class:

541 LEXINGTON AVE New York

New York City, 10022 View map

4-Star Hotel Rank: 41 of 106
Average review rating: 3.42

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (13) , Expedia (33) , MyTravelGuide (177) , TripAdvisor (1071) , YahooTravel (46)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (13) annoy (27) avoid (23) awful (14) bad (82) bed bugs (16) broken (16) complain (58) complaint (27) cramped (30) difficult (17) dingy (11) dirty (33) disappoint (72) expensive (80) frustrated (13) hard (54) hardly (12) hate (10) horrible (21) inconvenient (14) issue (79) lack (27) loud (95) mess (11) mistake (13) negative (34) noise (87) noisy (76) overpriced (15) poor (40) poorly (17) pretty small (10) pricey (11) problem (116) ridiculous (37) rock (14) rude (56) shock (21) slow (23) smell (41) terrible (34) tiny (152) too small (26) uncomfortable (12) unfortunate (32) unfriendly (10) unpleasant (13) worst (24) wrong (24)

Mess	Appears in 13 comments.

The following words were used in comments with Mess:
elevator (2) expense (2) floor (3) hotel (2) need (2) not (4) reservation (3) room (5) stairs (2)

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1. I'm sure if I'd said something the mess would've been cleaned immediately.

"Hip Deal " Read full review on TripAdvisor 4/17/2012 Vote

2. This all happened last Friday and the floor managers with whom I had to deal were snarky, disrespectful and cocky in the face of not only my personal distress, but the mess they should have been aware they were in.

"I was Robbed at the W " Read full review on TripAdvisor 4/12/2012 Vote

3. Just a mess.

"The worst! " Read full review on TripAdvisor 4/4/2012 Vote

4. They greeted us with champagne upon arrival (maybe because our reservation was a little messed up) but the people at the front desk were very nice checking in.

"stayed 1 night " Read full review on TripAdvisor 3/29/2012 Vote

5. The trip was booked through another site and not directly through the hotel so they got our booking a little messed up but once we checked in it was great.

"stayed 1 night " Read full review on TripAdvisor 3/29/2012 Vote

6. Room safe broken; food order messed up; lots of noise from the neighbouring room; breakfast much more expensive that other W hotels.

"Surprisingly bad " Read full review on TripAdvisor 1/5/2012 Vote

7. My daughter had an important conference call across town, they messed up our reservation and she had to straighten it out before she could leave for her meeting.

"The worst hotel ever... " Read full review on TripAdvisor 11/21/2011 Vote

8. What a mess-- we were both highly disappointed, disgusted in the lack of service in the lobby and bar area, and they charges were embarssingly expensive.

"Overbilled, Under serviced " Read full review on TripAdvisor 4/12/2011 Vote

9. Cons: tight space, even after I got upgraded to a corner suite, could not take a bath (showers only), dark rooms with tall buildings either side, messed up room reservation (when I was promised a bottle of champagne as compensation, they tried to give us local sparkling wine instead - as if we wouldn't know.

"Glad I wasn't paying " Read full review on TripAdvisor 11/17/2010 Vote

10. The reception is always full, hectic and a mess of people.

"Not good at all... expensive for what it is. " Read full review on TripAdvisor 7/6/2010 Vote