The Palms South Beach, Miami Beach, Unhelpful

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OpinionWell
Rank

6th

Out of 56

The Palms South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

3025 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 7 of 60
Average review rating: 3.79

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (160) , Travelocity (21) , TripAdvisor (288)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Unhelpful

Appears in 5 comments.

The following words were used in comments with Unhelpful:
desk (2) management (2) not (2) rude (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon check-in the front desk workers were completely unhelpful.

"worst check-in service " Read full review on TripAdvisor 5/14/2010 Vote

2. The only DRAWBACK for us was the unfriendly and unhelpful lady at the concierge, she would never know or didn't have what you needed and was very rude and be careful about the RESORT FEE that they charge that it's $12.

"Liked it!!, renovated rooms, nice amenities and beach. Location OK, bad concierge. " Read full review on TripAdvisor 5/4/2010 Vote

3. very strange- The front desk managers and receptionists are rude, slow, and unhelpful.

"Claustrophic rooms, wedding music blaring all night, dreadful service " Read full review on TripAdvisor 2/14/2010 Vote

4. The staff was not knowledgable, and because of that, very unhelpful.

"Do NOT STAY HERE !!!! " Read full review on TripAdvisor 10/10/2009 Vote

5. The manager the next morning was very rude and nonchalant about it, completely unhelpful, and would not listen to us.

"Horrible Hotel! " Read full review on TripAdvisor 2/26/2008 Vote