The Palms South Beach, Miami Beach, Terrible

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OpinionWell
Rank

6th

Out of 56

The Palms South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

3025 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 7 of 60
Average review rating: 3.79

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (160) , Travelocity (21) , TripAdvisor (288)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (15) annoyance (4) apologetic (4) avoid (5) bad (52) barely (5) big deal (6) broken (14) complain (37) complaint (20) cramped (7) difficult (5) dirty (18) disappoint (18) downside (8) expensive (54) hard (12) horrible (11) inconvenient (9) issue (36) lack (8) loud (17) mediocre (4) mess (4) misleading (4) mold (7) negative (23) nightmare (5) noise (57) noisy (20) outdated (6) outrageous (6) overpriced (15) poor (10) pricey (22) problem (60) ridiculous (5) rock (7) rude (22) shame (4) shock (6) slow (21) smell (20) terrible (18) tiny (18) unfortunate (10) unhelpful (5) weird (6) worst (6) wrong (11)

Terrible

Appears in 29 comments.

The following words were used in comments with Terrible:
area (2) complaints (2) concierge (2) desk (3) elevator (2) experience (2) food (3) friendly (2) good (3) hotel (6) management (2) new (2) not (5) plus (2) price (4) recommend (2) room (6) service (5) smoke (3) staff (4)

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1. I immediately returned down to the reception desk where I explained that it is completely unaccepable to allow any guest to stay in a room that terrible.

"worst check-in service " Read full review on TripAdvisor 5/14/2010 Vote

2. WHO ARE THESE IDIOTS THAT MANAGE THIS HOTEL?? TERRIBLE CUSTOMER SERVICE.

"birthday nightmare " Read full review on TripAdvisor 11/12/2009 Vote

3. This hotel was terrible.

"Don’t Stay Here! " Read full review on Expedia 6/29/2009 Vote

4. The service is absolutely terrible.

"Nice hotel, Horrible service " Read full review on TripAdvisor 4/22/2009 Vote

5. We spent one night in this room (the beds were terrible.

"You get what you pay for... " Read full review on TripAdvisor 4/3/2009 Vote

6. Not terrible, but if you are *very* sensitive to that type of thing a bit annoying.

"Short Stay through PRICELINE. Overall a great deal. " Read full review on TripAdvisor 2/26/2009 Vote

7. Overall a good hotel but our room (521) was near the elevator so the noise was terrible, if you want to sleep this kind of room is not a good choice.

"Good but Noisy " Read full review on TripAdvisor 12/4/2008 Vote

8. Hotel was decent and in a good location, however the staff was terrible, they somehow lost a piece of luggage and seemed completely unconcerned, even rude.

"Poor Service " Read full review on Travelocity 12/1/2008 Vote

9. The smoking floor is terrible.

"Not that good.... " Read full review on TripAdvisor 8/7/2008 Vote

10. Rooms/ Hall smelled terribly of cigarette smoke, although it was supposedly non-smoking3.

"No Customer Service!! " Read full review on TripAdvisor 6/28/2008 Vote