The Palms South Beach, Miami Beach, Complaint

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OpinionWell
Rank

6th

Out of 56

The Palms South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

3025 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 7 of 60
Average review rating: 3.79

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (160) , Travelocity (21) , TripAdvisor (288)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (15) annoyance (4) apologetic (4) avoid (5) bad (52) barely (5) big deal (6) broken (14) complain (37) complaint (20) cramped (7) difficult (5) dirty (18) disappoint (18) downside (8) expensive (54) hard (12) horrible (11) inconvenient (9) issue (36) lack (8) loud (17) mediocre (4) mess (4) misleading (4) mold (7) negative (23) nightmare (5) noise (57) noisy (20) outdated (6) outrageous (6) overpriced (15) poor (10) pricey (22) problem (60) ridiculous (5) rock (7) rude (22) shame (4) shock (6) slow (21) smell (20) terrible (18) tiny (18) unfortunate (10) unhelpful (5) weird (6) worst (6) wrong (11)

Complaint

Appears in 35 comments.

The following words were used in comments with Complaint:
area (2) beach (2) bed (2) coffee (2) complaints (35) cost (2) friendly (3) hallway (2) hotel (4) location (2) management (2) never (3) night (2) not (5) pool (2) room (8) service (4) staff (3) terrible (2)

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1. But that is all as far as complaints go.

"The Palms Hotel & Spa LOVED IT!!! Go Go GO! " Read full review on TripAdvisor 7/5/2010 Vote

2. My 3rd and final complaint is the Late Night Room Service Menu.

"The Palms Hotel & Spa LOVED IT!!! Go Go GO! " Read full review on TripAdvisor 7/5/2010 Vote

3. I only have 3 complaints.

"The Palms Hotel & Spa LOVED IT!!! Go Go GO! " Read full review on TripAdvisor 7/5/2010 Vote

4. I had three complaints during my stay.

"Average Stay " Read full review on TripAdvisor 5/13/2010 Vote

5. The only complaint was the location of our room which was right next to the EXIT door at the end of the hallway.

"Our Daughter's Wedding Was Beautiful " Read full review on TripAdvisor 4/19/2010 Vote

6. Upon arrival I was told our room would be ready in 3 hours, we were called in 30 minutes (no complaint, right?).

"I liked my first two stays better " Read full review on TripAdvisor 4/6/2010 Vote

7. Everyone told that complaints would be passed along to manager, who was 'on the phone.

"The worst hotel mistake I've made " Read full review on TripAdvisor 2/17/2010 Vote

8. oh, and when we went to turn in our THREE sets of room keys, the two girls at the front apologized and said they'd been fielding complaints about this stuff all night.

"birthday nightmare " Read full review on TripAdvisor 11/12/2009 Vote

9. We visited the Palms and the only complaint is that we requested a room with double beds and we received a king sized bed.

"Great Experience " Read full review on Expedia 8/29/2009 Vote

10. My only complaint was they didn't read the notes that I placed on Expedia.

"The Palms " Read full review on Expedia 8/26/2009 Vote