The Palms South Beach, Miami Beach, Lack

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OpinionWell
Rank

6th

Out of 56

The Palms South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

3025 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 7 of 60
Average review rating: 3.79

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (160) , Travelocity (21) , TripAdvisor (288)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (15) annoyance (4) apologetic (4) avoid (5) bad (52) barely (5) big deal (6) broken (14) complain (37) complaint (20) cramped (7) difficult (5) dirty (18) disappoint (18) downside (8) expensive (54) hard (12) horrible (11) inconvenient (9) issue (36) lack (8) loud (17) mediocre (4) mess (4) misleading (4) mold (7) negative (23) nightmare (5) noise (57) noisy (20) outdated (6) outrageous (6) overpriced (15) poor (10) pricey (22) problem (60) ridiculous (5) rock (7) rude (22) shame (4) shock (6) slow (21) smell (20) terrible (18) tiny (18) unfortunate (10) unhelpful (5) weird (6) worst (6) wrong (11)

Lack	Appears in 18 comments.

The following words were used in comments with Lack:
basic (4) coffee (3) customer (3) expectation (2) free (2) hotel (5) lacking (18) not (2) quality (2) room (4) service (9) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This gives the servers no incentive to provide quality service and they are definately lacking in this area.

"Don't stay here unless money isn't an object " Read full review on TripAdvisor 5/17/2010 Vote

2. Whilst the rooms are modern, clean and well decorated there is a distinct lack of management present in the hotel.

"Lots of potential but a word of caution... " Read full review on TripAdvisor 1/18/2010 Vote

3. I'd expect some service to go with it however and service was severely lacking.

"Bad Service, Bad food, outrageousely expensive. " Read full review on TripAdvisor 12/11/2009 Vote

4. It was completely ruined by the lack of basic service at this hotel.

"HO-RRI-BLE! Worst hotel experience/service! And I'm local! " Read full review on TripAdvisor 3/18/2009 Vote

5. The lobby lacked two things you'd think were essential: light and check-in desks.

"Stay well away " Read full review on TripAdvisor 1/19/2009 Vote

6. My only complaint is lack of complimentary coffee.

"Very Nice " Read full review on TripAdvisor 9/9/2008 Vote

7. We did not have a horrible experience by any means but the quality of the property is very lacking, it overshadowed our entire trip :(.

"Misled! " Read full review on TripAdvisor 7/7/2008 Vote

8. We never received an apology for the lack of concern.

"No Customer Service!! " Read full review on TripAdvisor 6/28/2008 Vote

9. The rooms lack coffee makers, no doubt to steer you downstairs where an average sized cup is nearly $3 including tax.

"Get your wallet ready!! " Read full review on TripAdvisor 6/20/2008 Vote

10. We were paying all this money and not getting much in return including a lack of customer service from the hotel staff as well.

"Horrible Hotel! " Read full review on TripAdvisor 2/26/2008 Vote