The Palms South Beach, Miami Beach, Poor

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OpinionWell
Rank

6th

Out of 56

The Palms South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

3025 Collins Avenue

Miami Beach, 33140 View map

0-Star Hotel Rank: 7 of 60
Average review rating: 3.79

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (64) , MyTravelGuide (160) , Travelocity (21) , TripAdvisor (288)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (15) annoyance (4) apologetic (4) avoid (5) bad (52) barely (5) big deal (6) broken (14) complain (37) complaint (20) cramped (7) difficult (5) dirty (18) disappoint (18) downside (8) expensive (54) hard (12) horrible (11) inconvenient (9) issue (36) lack (8) loud (17) mediocre (4) mess (4) misleading (4) mold (7) negative (23) nightmare (5) noise (57) noisy (20) outdated (6) outrageous (6) overpriced (15) poor (10) pricey (22) problem (60) ridiculous (5) rock (7) rude (22) shame (4) shock (6) slow (21) smell (20) terrible (18) tiny (18) unfortunate (10) unhelpful (5) weird (6) worst (6) wrong (11)

Poor	Appears in 18 comments.

The following words were used in comments with Poor:
average (2) customer (3) experience (2) hotel (8) maintenance (3) management (4) never (2) not (2) poorly (2) reception (3) recommend (2) service (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Aside from poor customer service from Miriam, we agreed that we would definitely stay here again.

"Overall...Miami's best kept secret " Read full review on TripAdvisor 6/21/2010 Vote

2. At the end is an average stay, if you add that to a nicer hotel you will enjoy much more than average to poor.

"Not comfortable, little spaces & hiden costs " Read full review on TripAdvisor 5/14/2010 Vote

3. Although our stay was fine, I would not recommend this hotel and will not stay there again based on the poor location.

"Ok hotel, did not like the area " Read full review on TripAdvisor 12/30/2009 Vote

4. For those who said the service was poor, what are you sniffing??? That was the best part, they truly like guests and showed it.

"Perfect!! " Read full review on TripAdvisor 7/1/2009 Vote

5. Pretty unprofessional but that was just the start of consistently poor service at the hotel.

"Consistently poor customer service " Read full review on Travelocity 3/1/2009 Vote

6. Very poor experience from the sub-par hotel.

"Not hot water, air conditioning or management concern " Read full review on Travelocity 12/1/2008 Vote

7. That said, the experience on all days/nights was the same -- fair to poor across the board.

"Never Again! " Read full review on TripAdvisor 11/11/2008 Vote

8. Expensive poor quality food.

Read full review on MyTravelGuide 10/4/2008 Vote

9. The bathroom was surprisingly small and cheap looking, with very poor water pressure.

"Not bad " Read full review on TripAdvisor 7/17/2008 Vote

10. If you care about your own personal health and safety and that of your loved ones, then please read the following letter about BEDBUGS and POOR CUSTOMER SERVICE at the Palms Hotel.

"Beware of Bedbugs at the Palms Hotel " Read full review on TripAdvisor 3/23/2008 Vote