The Grove Isle Hotel & Spa, Coconut Grove, Wrong

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Wrong

Appears in 8 comments.

The following words were used in comments with Wrong:
credit (2) not (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The wrong room was booked.

"Spa Weekend " Read full review on TripAdvisor 4/18/2012 Vote

2. are u kidding me? So they get the restaurant manager, who was a very nice guy, but obviously didn't listen to what I was telling him, because then he sends up the wrong wine again.

"The overall management of this hotel is very poor " Read full review on TripAdvisor 10/23/2011 Vote

3. They desk made the cab reservation for the wrong time.

"Beautiful Hotel with Sloppy Service " Read full review on TripAdvisor 9/26/2011 Vote

4. This hotel promises a lot, and with its setting how could you go wrong? Actually, very easily it seems.

"What a disappointment! " Read full review on TripAdvisor 6/4/2009 Vote

5. You can not go wrong with this place.

"Very sexy spot and room!! " Read full review on TripAdvisor 5/9/2009 Vote

6. You can not go wrong with this place.

"Very sexy spot and room!! " Read full review on TripAdvisor 5/9/2009 Vote

7. I asked if she would compare the card presented to her to the card that was imprinted upon check in and she quickly refused to do so, adding the comment, 'your credit card is wrong, but I guess I will fix it.

"Beautiful hotel .. not so beautiful experience with the front desk clerk " Read full review on TripAdvisor 7/13/2004 Vote

8. Upon my check out I was met with more attitude and when I presented my credit card I was told that I was giving her the wrong card.

"Beautiful hotel .. not so beautiful experience with the front desk clerk " Read full review on TripAdvisor 7/13/2004 Vote