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Rank
2nd
Out of 8

The Grove Isle Hotel & Spa

Average Price: $401  
 
Hotel Class:
4 Grove Isle Drive
Coconut Grove, 33133 View map  
4-Star Hotel Rank: 2 of 3
Average review rating: 3.89
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 13 comments. 
The following words were used in comments with Rude:
desk (3)   extremely (6)   guest (2)   helpful (2)   hotel (2)   management (2)   miserable (2)   new (2)   not (3)   room (2)   service (2)   staff (4)    
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1. The roomservice was rude and they offered no turkey breakfast meat.
"Spa Weekend " Read full review on TripAdvisor   4/18/2012 Vote      
2. The craziest part was when we requested and were approved for late checkout and an extremely rude, cranky man started banging on our door in the morning and said he had 2 new guests waiting to get into the room.
"WORST HOTEL EVER! " Read full review on TripAdvisor   12/30/2011 Vote      
3. The people there are rude, miserable, and extremely unprofessional.
"WORST HOTEL EVER! " Read full review on TripAdvisor   12/30/2011 Vote      
4. Management was very rude and still charged us for the room, which was adequate at bestStay away unless you want to overpay for a place that smell, is small, and they will steal your things.
"Everything stolen from our room! " Read full review on TripAdvisor   11/16/2011 Vote      
5. The front desk was extremely rude and the managers, Eric and Tom, are not helpful.
"Everything stolen from our room! " Read full review on TripAdvisor   11/16/2011 Vote      
6. The hotel staff is rude, the front desk is unorganized and the 'new' restaurant , although the food was good, is extremely over priced.
"What a shame....... " Read full review on TripAdvisor   7/14/2010 Vote      
7. The staff was rude and looked down right miserable no smiles, no services and it was like checking into a Holiday Inn.
"What happened to this beautiful "GEM" " Read full review on TripAdvisor   4/9/2009 Vote      
8. People were not rude, they just didn't seem to have a clue about service.
"Lovely setting, service and amenities not 4-star " Read full review on Expedia   11/13/2006 Vote      
9. The staff was never rude but they were visibly impressed with themselves.
"Not impressed " Read full review on TripAdvisor   8/19/2006 Vote      
10. The staff is rude.
"Expensive but Bad Grove Isle Hotel " Read full review on TripAdvisor   12/22/2005 Vote      
   
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