The Grove Isle Hotel & Spa, Coconut Grove, Unhappy

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Unhappy

Appears in 2 comments.

The following words were used in comments with Unhappy:
not (2)

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1. I was also unhappy with an interaction I had with one of the managers, I had an issue that needed to be resolved and coming to a reasonable resolution was like pulling teeth.

"Mixed Feelings, there's some inconsistency " Read full review on TripAdvisor 6/13/2011 Vote

2. We did not have any real complaints to test the staff's ability to handle unhappy customers and did not witness any disgruntled guests.

"GREAT VACATION " Read full review on TripAdvisor 5/28/2011 Vote