The Grove Isle Hotel & Spa, Coconut Grove, Nightmare

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Nightmare

Appears in 4 comments.

The following words were used in comments with Nightmare:
bad (2) not (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. at the end I had to solve myself the issue, a place to avoid a total nightmare.

"unprofessional, unpleasant stay, credit card issues " Read full review on TripAdvisor 2/7/2012 Vote

2. a nightmare with my personal credit card, they charged an amount they were not supposed to, one week of lies telling they had solved straight away, explanation like 'we can't send international faxes.

"unprofessional, unpleasant stay, credit card issues " Read full review on TripAdvisor 2/7/2012 Vote

3. We arrived after an encounter of the Car Hire kind of nightmare, ourselves, our four children and our baby girl, not a small group and quite a handful.

"Loved the Grove Isle " Read full review on TripAdvisor 8/14/2005 Vote

4. I find it amazing that she suddenly felt bad when I left and was told that I had turned in a comment card grading her behavior, but couldn`t find it in her 'professional' self to have felt bad on Saturday morning when she began being a NIGHTMARE to both me and my guests.

"Beautiful hotel .. not so beautiful experience with the front desk clerk " Read full review on TripAdvisor 7/13/2004 Vote