The Grove Isle Hotel & Spa, Coconut Grove, Problem

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Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (4) avoid (3) awful (3) bad (10) barely (2) big deal (5) bit dated (3) broken (3) complain (3) complaint (10) condescending (2) difficult (4) dingy (2) dirty (4) disappoint (12) disgust (4) expensive (8) horrible (3) issue (13) lack (4) loud (6) mess (2) mold (4) negative (7) nightmare (2) noise (11) noisy (3) offensive (2) outrageous (2) overpriced (3) poor (8) poorly (3) pricey (3) problem (12) ridiculous (2) rock (2) rude (7) sad (2) sadly (5) slow (4) smell (6) stained (2) terrible (10) tiny (3) unacceptable (2) unfortunate (3) unhappy (2) unpleasant (2) worst (8) wrong (6)

Problem

Appears in 19 comments.

The following words were used in comments with Problem:
biggest (2) disappoint (2) food (4) hotel (6) not (2) room (3) service (4)

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1. Someone did come up and rectify the problem.

"Beautiful place! " Read full review on TripAdvisor 7/28/2011 Vote

2. Wonderful place but we did encounter a couple of problems; the main one being that our TV did not work.

"Beautiful place! " Read full review on TripAdvisor 7/28/2011 Vote

3. I was supposed to stay here for a wedding that was held at the hotel, but sadly there was a problem with my reservation so I ended up sleeping somewhere else.

"Mixed Feelings, there's some inconsistency " Read full review on TripAdvisor 6/13/2011 Vote

4. The day we arrived they bumbed us out of the hotel and a sais they had a large amount of rooms with plumbing problems.

"Never go back again! " Read full review on TripAdvisor 6/6/2011 Vote

5. I do believe that if we had pressed the issue they would have done whatever they could to try to help us with our problem.

"GREAT VACATION " Read full review on TripAdvisor 5/28/2011 Vote

6. The one problem we did have was that we were not able to receive an internet signal in our room for the last 2 days of our stay.

"GREAT VACATION " Read full review on TripAdvisor 5/28/2011 Vote

7. problems began upon check in at the hotel after completing my check in i asked for an extra key to have 2 but was denied because the hotel ran out of keys.

"WORST STAY EVER..HORRIBLE!! " Read full review on TripAdvisor 4/5/2011 Vote

8. We brought these problems to the attention of several employees throughout our stay.

"What a shame....... " Read full review on TripAdvisor 7/14/2010 Vote

9. From the get go there were problems with the service.

"What a disappointment! " Read full review on TripAdvisor 6/4/2009 Vote

10. In addition, it took no less than four phone calls to rectify the issue- with no feedback or note from the hotel on the ongoing issue at hand or when we could expect the problem to be rectified.

"A Hotel of this magnitude could have done a better job overall. " Read full review on Expedia 11/11/2008 Vote