The Grove Isle Hotel & Spa, Coconut Grove, Lack

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OpinionWell
Rank

2nd

Out of 8

The Grove Isle Hotel & Spa	Average Price: $401 Check Rates

Hotel Class:

4 Grove Isle Drive

Coconut Grove, 33133 View map

4-Star Hotel Rank: 2 of 3
Average review rating: 3.89

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (33) , Travelocity (5) , TripAdvisor (136)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (4) avoid (3) awful (3) bad (10) barely (2) big deal (5) bit dated (3) broken (3) complain (3) complaint (10) condescending (2) difficult (4) dingy (2) dirty (4) disappoint (12) disgust (4) expensive (8) horrible (3) issue (13) lack (4) loud (6) mess (2) mold (4) negative (7) nightmare (2) noise (11) noisy (3) offensive (2) outrageous (2) overpriced (3) poor (8) poorly (3) pricey (3) problem (12) ridiculous (2) rock (2) rude (7) sad (2) sadly (5) slow (4) smell (6) stained (2) terrible (10) tiny (3) unacceptable (2) unfortunate (3) unhappy (2) unpleasant (2) worst (8) wrong (6)

Lack	Appears in 6 comments.

The following words were used in comments with Lack:
lacking (6) please (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It started with the staff that was, for lack of words, condescending.

"Worst Hotel EVER " Read full review on TripAdvisor 5/14/2012 Vote

2. The lack of in-room laundry facilities make stays of more than a week problematic, if you're a serious player.

"Fantastic Tennis and Spa Resort in Coconut Grove " Read full review on TripAdvisor 12/14/2011 Vote

3. However I am not pleased with the hotel spa's lack of customer service oriented individuals.

"The Spa Ruined My First Year Anniversary " Read full review on TripAdvisor 5/22/2011 Vote

4. I was disgusted as there was a lack of compassion and above all a resolution to please a client.

"The Spa Ruined My First Year Anniversary " Read full review on TripAdvisor 5/22/2011 Vote

5. It's frustrating to have to pay extra for things that are clearly lacking.

"Lovely setting, service and amenities not 4-star " Read full review on Expedia 11/13/2006 Vote

6. The bathrooms are substandard--tiny regular-sized tubs and generally lacking in luxury.

"Lovely setting, service and amenities not 4-star " Read full review on Expedia 11/13/2006 Vote