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Out of 18

Waikoloa Beach Marriott

Average Price: $260  
 
Hotel Class:
69-275
Waikoloa, 96738 View map  
4-Star Hotel Rank: 1 of 12
Average review rating: 4.09
OpinionWell Value Index: 10
Traveler reviews analyzed: Expedia (104) , MyTravelGuide (313) , TripAdvisor (765) , YahooTravel (22)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 120 comments. 
The following words were used in comments with Problem:
area (5)   beach (5)   chair (5)   construction (5)   few (4)   good (5)   hotel (13)   most (5)   need (4)   never (5)   night (11)   noise (5)   not (23)   pool (9)   resort (6)   room (27)   service (5)   staff (8)   towel (11)   valet (5)    
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1. Where the hotel runs into problems is maintenance.
"A pleasant stay at a worn out hotel. " Read full review on TripAdvisor   4/15/2012 Vote      
2. A common problem due to under-staffing was service at the pool area.
"A pleasant stay at a worn out hotel. " Read full review on TripAdvisor   4/15/2012 Vote      
3. 2nd impressions - Checkin time is 3pm, most hotels I've been to, checking in a bit early is not usually a problem, but this one we had to wait till about 4pm, and the Ocean View room which we were meant to be upgraded to for our honeymoon was still not ready, so instead we received a pool view.
"It's ok.... " Read full review on TripAdvisor   4/3/2012 Vote      
4. My problem with this place is that it is built in a tourist oasis in the middle of a barren lava field.
"Very resort-like " Read full review on TripAdvisor   3/4/2012 Vote      
5. Rooms: not terrible, linens were nice but room had seen better days and hot water was spotty (hint taking showers early & late at night is your best bet for a hot shower- when I informed desk of this problem they sent up an 'engineer' who condescendingly showed me how to turn the knob to hot).
"Tired, understaffed unfriendly hotel " Read full review on TripAdvisor   2/18/2012 Vote      
6. My only complaint is that there's no room service in the middle of the day for lunch, this became a problem when my whole family got sick with sore throats.
"lovely hotel " Read full review on TripAdvisor   2/6/2012 Vote      
7. The rooms were nice enough and when we had a problem with our room they changed rooms for us to a better one.
"Its Not Bad if You Have Low Expectations " Read full review on TripAdvisor   1/21/2012 Vote      
8. *** they did spray bug spray in our room but gave us notice and when one of us had a problem with it -- gave us another room free of charge for that person.
"Happy New Year's with Sand in your Toes " Read full review on TripAdvisor   1/18/2012 Vote      
9. The hotel was made aware of the problem and did nothing about it.
"If you have young children and wish to use the pool, stay away " Read full review on TripAdvisor   1/4/2012 Vote      
10. I feel with this being a 4 star resort, this should NEVER be a problem.
"Enjoyed our stay but they need to improve on a few things. " Read full review on TripAdvisor   1/3/2012 Vote      
   
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