Waikoloa Beach Marriott, Waikoloa, Complaint

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Rank

1st

Out of 18

Waikoloa Beach Marriott	Average Price: $260 Check Rates

Hotel Class:

69-275

Waikoloa, 96738 View map

4-Star Hotel Rank: 1 of 12
Average review rating: 4.09

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (104) , MyTravelGuide (313) , TripAdvisor (765) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (28) avoid (14) bad (59) chipped (11) complain (26) complaint (36) cramped (12) damage (9) dated (18) difficult (9) dirty (22) disappoint (82) downside (13) expensive (150) hard (28) hardly (8) hate (7) horrible (9) inconvenient (11) issue (46) lack (24) loud (17) mediocre (16) mistake (8) negative (31) noise (32) noisy (16) outdated (10) outrageous (8) overpriced (31) poor (28) pricey (51) problem (73) ridiculous (13) roach (10) rock (67) rough (10) rude (11) sad (9) shock (14) sick (8) slow (27) terrible (20) tiny (23) too small (10) unfortunate (19) worn (13) worst (11) would have liked (7) wrong (20)

Complaint

Appears in 72 comments.

The following words were used in comments with Complaint:
$ (6) area (6) bed (6) change (4) complaints (72) desk (4) duvet (4) expectation (4) expense (5) food (5) guest (3) hotel (3) never (3) not (11) pool (7) resort (6) room (10) service (5) staff (7) water (3)

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1. A few complaints about this resort, nothing major but annoying.

"Would Stay Here Again. " Read full review on TripAdvisor 5/16/2012 Vote

2. My only complaint here is that there are no other restaurants.

"Wonderful Resort! " Read full review on TripAdvisor 4/30/2012 Vote

3. Expensive and watered down drinks, non existent Internet wireless capability, $25 per day to park in middle of nowhere, non responsive staff with respect to complaints, and expensive mediocre food.

"Dry docked cruise ship " Read full review on TripAdvisor 3/21/2012 Vote

4. I was a long time loyal Marriott customer, but no longer as my complaints went completely unanswered.

"Not Typical Marriott Resort " Read full review on TripAdvisor 3/20/2012 Vote

5. After several complaints to management we were moved to a pool view room but this was only after discussing the 'error' with 3 managers and 2 days later.

"Wonderful experience except... " Read full review on TripAdvisor 2/20/2012 Vote

6. My only complaint is that there's no room service in the middle of the day for lunch, this became a problem when my whole family got sick with sore throats.

"lovely hotel " Read full review on TripAdvisor 2/6/2012 Vote

7. We had no complaints there.

"OK for the area " Read full review on TripAdvisor 2/4/2012 Vote

8. Another complaint would be that our room never got cleaned before 3pm.

"Enjoyed our stay but they need to improve on a few things. " Read full review on TripAdvisor 1/3/2012 Vote

9. My only other complaint is the internet.

"Great Hotel, with a few flaws " Read full review on TripAdvisor 11/25/2011 Vote

10. My only complaint regarding the room is at night it was noisy on a few occasions from guests below us in the pool area.

"Great Hotel, with a few flaws " Read full review on TripAdvisor 11/25/2011 Vote