Castle Hilo Hawaiian Hotel, Hilo, Problem

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Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (5) avoid (7) awful (4) bad (39) big deal (4) bit dated (6) broken (5) bugs (13) complain (10) complaint (9) dated (63) difficult (9) dingy (7) dirty (14) disappoint (29) dreadful (3) expensive (26) gross (4) hard (4) issue (9) lack (11) loud (10) mediocre (8) mildew (7) mistake (4) mold (16) negative (8) noise (14) noisy (12) odor (11) outdated (25) overpriced (18) peeling (5) poor (7) pricey (12) problem (30) rude (11) shame (6) shock (4) slow (9) smell (54) smoker (5) terrible (7) tiny (6) ugly (4) uncomfortable (5) unfortunate (12) worn (17) worst (9) wrong (10)

Problem

Appears in 42 comments.

The following words were used in comments with Problem:
area (4) arrival (2) best (2) buffet (2) desk (2) driving (2) eat (3) helpful (2) hotel (7) mold (2) never (7) night (3) not (12) park (14) room (10) smell (5) staff (3) suggestion (2) thought (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One problem was that I had to work on the computer and the wired connection was sitting on the dresser and was difficult to use.

"OK for the budget traveller " Read full review on TripAdvisor 2/13/2012 Vote

2. Was not a problem as we just asked the maids in the hall for fresh towels.

"Good place compared to others " Read full review on TripAdvisor 2/11/2012 Vote

3. so, I can see many folks having a problem with this.

"okay hotel, but you don't have much choice in Hilo " Read full review on TripAdvisor 1/19/2012 Vote

4. Only problem was that the room did not have a fridge.

"Good Hotel, friendly staff great location on the bay " Read full review on TripAdvisor 6/24/2011 Vote

5. we have never had any problems.

"Nice hotel, convenient for Hilo side sightseeing " Read full review on TripAdvisor 3/16/2011 Vote

6. It is not far from the airport so getting there is not a problem.

"Enjoyed our stay here " Read full review on TripAdvisor 1/11/2011 Vote

7. Living in Hawaii, on Oahu, I can tell you that mold is a common problem here.

"Clean and Quiet, just don't expect four or five star experience. " Read full review on TripAdvisor 8/25/2010 Vote

8. Yes, the property is a few years old but our room was in good shape, was cleaned every day & we never had a problem.

"Very Nice Hotel - Best in Hilo " Read full review on TripAdvisor 8/6/2010 Vote

9. Parking has never been a problem.

"Our Home away from Home " Read full review on TripAdvisor 7/1/2010 Vote

10. That was fine because we could see the bay and the little island without any problem.

"Low Expectations were not Met " Read full review on TripAdvisor 6/16/2010 Vote