Castle Hilo Hawaiian Hotel, Hilo, Issue

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Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (5) avoid (7) awful (4) bad (39) big deal (4) bit dated (6) broken (5) bugs (13) complain (10) complaint (9) dated (63) difficult (9) dingy (7) dirty (14) disappoint (29) dreadful (3) expensive (26) gross (4) hard (4) issue (9) lack (11) loud (10) mediocre (8) mildew (7) mistake (4) mold (16) negative (8) noise (14) noisy (12) odor (11) outdated (25) overpriced (18) peeling (5) poor (7) pricey (12) problem (30) rude (11) shame (6) shock (4) slow (9) smell (54) smoker (5) terrible (7) tiny (6) ugly (4) uncomfortable (5) unfortunate (12) worn (17) worst (9) wrong (10)

Issue

Appears in 9 comments.

The following words were used in comments with Issue:
great (2) room (3) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We had no issues, nothing to complain of and would go back.

"Popular with Locals, convenient for Volcano Tours. " Read full review on TripAdvisor 1/2/2012 Vote

2. The one very minor issue (a somewhat noisy air conditioner) on the first night was dealt with promptly the next day, and those kinds of quick resolutions always earn bonus points from me.

"A decent place to hang your hat for a day or two " Read full review on TripAdvisor 8/9/2011 Vote

3. Our room faced the bay, which gave us great views of snow-capped Mauna Kea and Loa, and airport noise was a non-issue.

"Great views, nice restaurant " Read full review on TripAdvisor 4/19/2011 Vote

4. Checked-in early with no issues.

"Pleasantly surprised! " Read full review on TripAdvisor 6/4/2010 Vote

5. We say a few maintenance issues (water damage that had been repaired in many places), but the rooms were large, clean and the ocean view from our room was fantastic.

"Great location! " Read full review on Expedia 1/14/2010 Vote

6. Other than that small issue, we had a great time.

"Great hotel with spectacular view. " Read full review on Expedia 7/2/2009 Vote

7. The hotel manager wasn't very friendly when I reported the issue and didn't seem to want to help me find it.

"BEWARE " Read full review on YahooTravel 6/3/2009 Vote

8. There was no hair dryer , but I found a maid in the hall and she gave me one without any issue.

"Not a bad place to stay. Its the best of what Hilo has to offer sad to say. " Read full review on TripAdvisor 3/9/2009 Vote

9. Only issue here was that they required a deposit for the reservation.

"Not a bad place to stay. Its the best of what Hilo has to offer sad to say. " Read full review on TripAdvisor 3/9/2009 Vote