Castle Hilo Hawaiian Hotel, Hilo, Lack

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Rank

1st

Out of 43

Castle Hilo Hawaiian Hotel	Average Price: $180 Check Rates

Hotel Class:

71 Banyan Drive

Hilo, 96720 View map

2-Star Hotel Rank: 1 of 3
Average review rating: 3.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (5) avoid (7) awful (4) bad (39) big deal (4) bit dated (6) broken (5) bugs (13) complain (10) complaint (9) dated (63) difficult (9) dingy (7) dirty (14) disappoint (29) dreadful (3) expensive (26) gross (4) hard (4) issue (9) lack (11) loud (10) mediocre (8) mildew (7) mistake (4) mold (16) negative (8) noise (14) noisy (12) odor (11) outdated (25) overpriced (18) peeling (5) poor (7) pricey (12) problem (30) rude (11) shame (6) shock (4) slow (9) smell (54) smoker (5) terrible (7) tiny (6) ugly (4) uncomfortable (5) unfortunate (12) worn (17) worst (9) wrong (10)

Lack	Appears in 27 comments.

The following words were used in comments with Lack:
amenity (4) area (2) big (2) breakfast (2) charm (2) expectation (2) food (3) hotel (13) iron (2) lacking (27) nice (3) night (3) not (3) park (6) resort (2) room (5) service (2) spa (2) view (3) warmth (2)

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1. My room lacked things I have taken for granted in most American hotel rooms: a hairdryer, ironing board, and clothes iron.

"Clean, convenient and considered one of the best hotels in Hilo " Read full review on TripAdvisor 3/1/2012 Vote

2. Don't bother with the breakfast buffet - overpriced and lacking in quality and selection.

"Location, location " Read full review on TripAdvisor 1/23/2012 Vote

3. Given the relatively low price and lack of great choices in Hilo, I would stay at this hotel again if I had to go to Hilo.

"Not a lot of choices in Hilo " Read full review on TripAdvisor 1/1/2012 Vote

4. The bar downstairs was okay with a nice view but lacked Hawaiiana.

"Worn room. Clean. Quiet. Good location. Bar okay. Would stay again. " Read full review on TripAdvisor 1/1/2012 Vote

5. Food smell made our stay difficult as well as the lack of anyone able to address why things were so bad.

"Disappointed " Read full review on TripAdvisor 11/23/2011 Vote

6. After reading a few lack luster reviews, I wasn't sure what to expect when my family (father, sister) and I booked this hotel.

"Charming Hilo Hotel " Read full review on TripAdvisor 10/5/2011 Vote

7. I was taken aback by the lack of facilities I mentioned in the title.

"No wifi no room service loud guests running around the hallway through the night. " Read full review on TripAdvisor 7/2/2011 Vote

8. Our room was clean and nice, but it lacked a safe.

"Great location---be sure to get a bay-view room " Read full review on TripAdvisor 5/31/2011 Vote

9. Only big problems was the breakfast and the lack of free internet.

"Not amazing but clean and well located " Read full review on TripAdvisor 5/3/2011 Vote

10. We were surprised and disappointed at the lack of concern (no parking) and safety (allowing parking in a fire lane) that the hotel displayed towards its current guests.

"Not that impressed - lack of concern for customers " Read full review on TripAdvisor 12/26/2010 Vote