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Castle Hilo Hawaiian Hotel

Average Price: $180  
 
Hotel Class:
71 Banyan Drive
Hilo, 96720 View map  
2-Star Hotel Rank: 1 of 3
Average review rating: 3.46
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (85) , MyTravelGuide (32) , TripAdvisor (445) , YahooTravel (38)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bugs
Appears in 18 comments. 
The following words were used in comments with Bugs:
bad (2)   bug (19)   carpet (2)   clean (4)   coffee (2)   fridge (3)   hotel (4)   night (2)   not (3)   room (7)    
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1. Housekeeping came to clean up the bugs, and promised to get someone to repair the fridge--no one ever came.
"Major Disappointment " Read full review on TripAdvisor   10/17/2011 Vote      
2. The room in general was not clean, and after seeing the bugs, we were not comfortable using the coffee maker or the other supplied dishware.
"Major Disappointment " Read full review on TripAdvisor   10/17/2011 Vote      
3. Upon opening the fridge, we found more bugs.
"Major Disappointment " Read full review on TripAdvisor   10/17/2011 Vote      
4. bugs in fridge and kitchen counter, no in-room iron and board, pool freezing cold.
"Major Disappointment " Read full review on TripAdvisor   10/17/2011 Vote      
5. Then, we moved the coffee maker by the sink and discovered we we were not the only occupants in the room--several bugs scurried away.
"Major Disappointment " Read full review on TripAdvisor   10/17/2011 Vote      
6. We got kind of skeeved out when we first went to our room and found small pellet size bugs running under the glass of the bamboo dresser.
"Trying to make hotel nicer, but still needs work " Read full review on TripAdvisor   8/22/2011 Vote      
7. I think it's one of the best in the area, nothing to fancy but it was clean and there weren't any bugs.
"Not amazing but clean and well located " Read full review on TripAdvisor   5/3/2011 Vote      
8. When getting up in middle of the night and turning on the lights there were a few bugs scrambling for cover.
"Ok if you sleep with the lights on " Read full review on TripAdvisor   4/6/2010 Vote      
9. I read the reviews prior to booking our stay and just about up to the day before we left on our trip to Hawaii for this hotel and was concerned about spending two nights at this hotel, with bugs, bad food, bad service,etc.
"Nice place to stay " Read full review on TripAdvisor   5/13/2008 Vote      
10. When I was researching hotels in Hilo, I had seen something about these hotels having bugs.
"Hilo was fine for a few days " Read full review on TripAdvisor   2/25/2008 Vote      
   
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